What are the responsibilities and job description for the Quality Control Supervisor position at Champion Healthcare Solutions?
Description
From the very beginning, Champion has been 100% focused on medical seating. We pride ourselves in being at the forefront of the industry to provide our customers with innovative, clinically effective solutions that improve performance for both patients and caregivers. We continue to set the standard for medical seating, and partner with healthcare organizations to support the industry’s transformation into an all-inclusive, human-centric experience.
The Quality Control (QC) Supervisor is responsible for overseeing the daily activities of the quality inspection team, ensuring adherence to established inspection standards and regulatory requirements. This role supports production by maintaining quality oversight, identifying trends in defects, and ensuring accurate documentation of quality control activities. The QC Supervisor will escalate broader quality concerns, systemic issues, or personnel matters to Quality Engineering and the Director of Regulatory Affairs & Quality Assurance (RA/QA) as appropriate.
Quality Supervisor Responsibilities
- Supervise Quality Control Procedures – Oversee a team responsible for inspecting incoming materials, in-process components, and finished products to ensure compliance with ISO 13485:2016 quality control standards.
- Work Assignment & Planning – Assign and manage daily tasks for the QC team to ensure coverage and efficiency in inspection activities, and in alignment with goals set by the department.
- Issue Identification & Escalation – Keep the Director of RA/QA and Quality Assurance team informed of any issues affecting personnel, inspection results, or production quality concerns.
- Inspection Process Oversight – Ensure consistency and effectiveness in inspection procedures, collaborating with production teams to maintain quality standards.
- Recordkeeping & Compliance – Maintain accurate inspection reports and quality records to ensure compliance with regulatory requirements.
- Defect Investigation & Resolution – Assist in identifying and containing defective products, documenting findings, and working with production to implement corrective actions.
- Team Management & Morale – Provide guidance, coaching, and support to QC inspectors.
- Training & Process Adherence – Support ongoing training of QC personnel on inspection techniques, documentation, and work instructions to ensure consistent application of quality control procedures.
Requirements
- Associate’s degree in a related field preferred.
- 4-6 years of experience in a Medical Device Manufacturing environment with hands-on QC experience (any level).
- Knowledge of cGMP, QSR 820, ISO 13485, and basic quality control principles. Strong organizational and communication skills to manage team coordination and reporting.
- Ability to interpret and apply quality standards, work instructions, and product specifications.
- Experience collaborating with production teams to maintain quality requirements.
- Blueprint & Technical Drawing Interpretation
Competencies:
- Technical capacity – blueprint/technical drawing interpretation, proficiency using measurement & inspection tools, tolerance analysis
- Microsoft Excel proficiency (data entry, basic analysis, tracking quality trends)
- System support & data management (ERP/QMS experience preferred)
- Communication
- Follow through
- Detail Oriented
- Teamwork
- Results Driven
Work Environment: This job operates in a production office environment. The employee is occasionally exposed to non-controlled warehouses; shop elements such as noise, dust, fumes and odors. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to work in a non-climate-controlled environment.
- Must regularly lift and/or move up to 50 lbs. and occasionally lift and/or move up to 90 lbs.
- Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.
- While performing the duties of this Job, the employee is regularly required to stand and talk or hear.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
