What are the responsibilities and job description for the General Manager - Retail position at Champion Home Builders?
Champion Home Builders
Job Title: Retail General Manager
Location: Lake City, FL
FLSA Status: Exempt
Summary
Directs and controls the administration of a Sales Center. Plans, develops and implements goals in conformance with operational procedures and authorities given by the corporate office. Directly responsible for profits/losses of the Sales Center by performing the following duties or through subordinate supervisors.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Plans and develops growth of the operation. Looks for opportunities to expand. Does market evaluation of competitors.- Responsible for all hiring, training and development of Sales Center employees to ensure that they will remain long term productive employees.
- Conducts regular training programs for all employees.
- Support your team to continually prioritize leads.
- Help move transactions through the pipeline.
- Ensure that processes are followed throughout the sales process.
- Create and maintain good working relationships with lenders, installers, and contractors.
- Maintain a pristine appearance of Sales Center to be customer friendly.
- Embrace the value of great customer experience.
- Be engaged with your customers and your team.
Supervisory Responsibilities Directly supervises Sales Center employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Medical/Dental Insurance
- Vision Insurance
- Life, AD&D
- 401k Retirement Plan
- Paid Time Off
- Employee Assistance Program
- Strong analytical and decision-making skills.
- Strong business acumen with strength in dealing with numbers.
- Strong leadership skills
- Must have strong verbal and written communication skills
- Must have the ability to respond promptly to customer needs
- Must have passion and optimism, and the ability to inspire respect and trust among employees
- Must have a strong work ethic
- Must live the Champion Operating Principles
- Successful manufactured home sales experience is preferred
- Bachelor's degree (B.A.) from a four-year college or university; or
- 5 years retail customer sales / large ticket sales experience and/or
- Equivalent combination of education and experience.
- Prefabricated/Manufactured home industry experience preferred but not required.
Must be able to travel up to 10% of the time annually.
EEO Statement
Champion Home Builders is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.
