Demo

Customer Service Representative

Champion Homes
Upper Leacock Township, PA Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 6/9/2025

Work in a place where your team values YOU.

Skyline / Champion wants YOU! We are seeking to hire a Production Worker to join our team in the Leola PA facility.

WHAT DO WE OFFER?

  • 401k plan with company match
  • paid vacation
  • paid holidays
  • medical
  • Dental, vision, and life insurance .

WHO IS SKYLINE / CHAMPION?

For decades, Skyline / Champion has served as a leader in the manufactured housing industry and one of the largest mobile and modular home builders in North America. Skyline / Champion offers many factory-built solutions, from single-family and multi-family homes to commercial and government buildings. Our manufactured homes, modular homes, mobile homes, park models, and commercial modular buildings can be found throughout the United States and western Canada.

Throughout the organization, we act with integrity and respect. We take pride in our craftsmanship and build strong relationships with our customers, suppliers, and our employees. We know that we would not be successful without our team. In return for hard work and dedication, our goal is to provide a safe, productive, and enjoyable workplace for every employee.

THERE'S NO PLACE LIKE HOMES - JOIN OURS BY APPLYING NOW!

The Service Department seeks a Customer Service Representative to join our team in Leola PA.

Responsibilities :

  • Foster a positive attitude and image for Skyline-Champion to retailers and homebuyers.
  • Be an asset to our retailers and homeowners, find ways to say "yes" rather than "No"
  • Answer incoming phone calls and e-mail inquiries promptly, thoroughly, courteously and accurately.
  • Interfaces between homeowners, retailers and Skyline to resolve warranty issues.
  • Write accurate service orders and parts orders for contractors and technicians to complete warranty work
  • Takes ownership of specific individual duties as assigned by supervisors. Able to work without close supervision.
  • Comfortable multitasking.
  • Strong work ethic.
  • Manages warranty work using proprietary software.
  • Assist in maintaining data base of homeowners and open work orders
  • Cross-train to be a parts coordinator
  • Experience, Education, Skills and Knowledge

  • Ability to work in a team environment
  • Excellent communication skills
  • Calm and patient demeanor when working with retailers and homeowners
  • Strong attention to detail
  • Computer skills including experience with Word and Excel
  • Valid driver's license and clean driving record
  • High School diploma or equivalent experience
  • We work Monday through Friday during normal work hours. Overtime is available depending upon our work load. Wages dependent upon work experience.

    Compensation includes wellness programs, medical and dental plans, vacation and sick time, paid holidays, 401-K and other benefits.

    This job description is not intended to be all inclusive. New team member will also perform other reasonable and related business duties as assigned by Service Manager or other leadership as required. Company reserves the right to revise or change job duties and responsibilities as the need arises.

    EEO Statement

    Champion Home Builders is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.

    Background check and Drug Screen are required

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Customer Service Representative?

    Sign up to receive alerts about other jobs on the Customer Service Representative career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $95,951 - $128,520
    Income Estimation: 
    $136,551 - $185,658
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $35,979 - $45,091
    Income Estimation: 
    $41,527 - $53,091
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Champion Homes

    Champion Homes
    Hired Organization Address Arkansas, KS Full Time
    Job Description Job Description Good Life Begins With A Good Company. Champion Home Builders, Inc. wants YOU! We are see...
    Champion Homes
    Hired Organization Address Benton, KY Full Time
    WE ARE HIRING!!!!! NEW STARTING WAGE = $16.00 PER HOUR!!! At Champion Home Builders in Benton, Ky, we are currently look...
    Champion Homes
    Hired Organization Address Waycross, GA Full Time
    Job Title: Quality Control Inspector (Ready To Ship - RTS) FLSA Status: Non-exempt Summary: Inspect parts, products and/...
    Champion Homes
    Hired Organization Address Woodland, CA Full Time
    Good Life Begins With A Good Company. WE ARE HIRING!!! We need Welder Workers to join our team in the Woodland, Californ...

    Not the job you're looking for? Here are some other Customer Service Representative jobs in the Upper Leacock Township, PA area that may be a better fit.

    Customer Service / Enrollment Representative

    Customer Service / Enrollment Representative, Riverside, CA

    Remote Customer Service Representative

    Remote Customer Service, York, ME

    AI Assistant is available now!

    Feel free to start your new journey!