What are the responsibilities and job description for the eCommerce Sales Assistant position at Champion Power Equipment?
eCommerce Sales Assistant
The eCommerce Sales Assistant will manage existing product information, create new product listings, process order inquiries, process and publish product movements, and provide general administrative eCommerce sales support to the sales and customer service teams.
Essential Functions
- Manage new product listing creation
- Perform weekly web walks and address content and image updates as needed
- Weekly ongoing maintenance and review of existing online catalog; updates content and image as needed
- Assist with troubleshooting site and order error
- Surface account issues to the appropriate customer support department (create, monitor, and resolve support cases)
- Download and distribute weekly sales / inventory / customer review reports
- Assist with the sales team and operational tasks
- Support updates to the website as needed
Requirements
Knowledge and Skill Requirements