What are the responsibilities and job description for the Branch Banker position at Champlain National Bank?
Full-time Description
Job Title: Branch Banker
Department: Retail Banking
Reports To: Branch Manager and/or Assistant Branch Manager
FLSA Status: Non-Exempt
Primary Work Schedule
8:00 am - 5:00 pm Monday – Friday
The Branch Banker services as a central point of contact for clients, fostering long term-relationships and delivering exceptional service. This role requires a broad knowledge of banking products and services, as well as the ability to communicate effectively to assist clients in optimizing their financial health. Key responsibilities include processing a variety of banking transactions, opening consumer or business deposit accounts, and assisting the Branch manager in identifying new business opportunities and supporting branch operations.
Benefits
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to function in a professional office environment.
Ability to lift and carry currency and coinage weighing up to 25 pounds.
Manual dexterity to operate a computer keyboard, mouse, and other devices.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Professional office environment.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Title: Branch Banker
Department: Retail Banking
Reports To: Branch Manager and/or Assistant Branch Manager
FLSA Status: Non-Exempt
Primary Work Schedule
8:00 am - 5:00 pm Monday – Friday
The Branch Banker services as a central point of contact for clients, fostering long term-relationships and delivering exceptional service. This role requires a broad knowledge of banking products and services, as well as the ability to communicate effectively to assist clients in optimizing their financial health. Key responsibilities include processing a variety of banking transactions, opening consumer or business deposit accounts, and assisting the Branch manager in identifying new business opportunities and supporting branch operations.
Benefits
- 401(K)
- 401(K) Matching
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Employee Assistance Program
- Flexible Spending Account
- Health Savings Account
- Health Insurance
- Life Insurance
- Paid Time Off
- Pension
- Receives deposits for, and pays withdrawals from, savings accounts of customers with proper identification and documents.
- Receives deposits for, and cashes checks from, customer checking and money market accounts, following the cash out procedure.
- Support branch operations by assisting customers with standard and non-standard teller transactions
- Open all types of deposit accounts whether consumer or business
- Assist the Branch manager with identifying new business opportunities, complete monthly surprise cash counts, and address and resolve customer concerns.
- Collaborate with various teams and departments to enhance service delivery.
- Processes requests for money orders and cashier’s checks.
- Redeems US Savings Bonds and process loan payments.
- Process Canadian foreign exchange transactions to include processing checks through Key Bank.
- Introduces new services to customers to build customer relationships.
- Maintain balancing records within the Teller Difference Policy and Procedures.
- Assist customers with questions pertaining to their relationships with the Bank.
- Assist customers by verifying balances, receiving change of address requests, or updating their CIF (Customer Information File) records or closing accounts, as requested.
- Allow customers access to safe deposit boxes, following the specified procedures.
- Perform additional duties as requested.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to function in a professional office environment.
Ability to lift and carry currency and coinage weighing up to 25 pounds.
Manual dexterity to operate a computer keyboard, mouse, and other devices.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Professional office environment.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High degree of attention to detail to ensure accuracy in processing transactions and cash handling.
- Strong communication skills, mathematical skills, reasoning ability.
- Ability to work productively as a team player as well as independently.
- Experience in Windows environment.
- Ability to sell and refer bank products while representing the Bank in a professional and caring manger.
- Ability to follow all branch related policies and procedures, especially those relating to the security and protection of confidential customer information and cash handling.
Salary : $19 - $22
