Store Manager

Overview

You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies.

Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success.

Responsibilities

•  Creating an environment driving an industry leading customer experience

•  Elevating selling behaviors to influence top line growth and repeat business

•  Ensuring store team uses all product channels to meet customer needs

•  Focusing store associates on business priorities resulting in world class selling practices

•  Influencing team to execute organizational initiatives with accuracy and speed

•  Impacting continuous output, reaching full potential of people, tools and technology

•  Beating plan by empowering associates to impact controllables

•  Making the right talent calls, using a broad reach to ensure store is staffed to drive customer experience

•  Providing teaching and guidance, holding associates accountable for outcomes

•  Identifying opportunities to their District Manager to elevate store effectiveness based on KPI trends

•  Flexing labor to fill gaps and leverage skills, maximizing the store’s productivity

•  Seeking actionable solutions and quickly takes action to fulfill the store’s growth potential

•  Keeping District Manager aware of local insights to advance competitive edge in the mall/surrounding area

Qualifications

•  Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting

•  Confident and comfortable engaging customers to deliver an elevated experience

•  Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products

•  Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment

•  Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis

•  High level of ethics, values, integrity, and trust

•  Flexible availability – including nights, weekends, and holidays

Job Type: Full-time

Pay: $12.00 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Relocation assistance
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location

Salary : $12 - $35