What are the responsibilities and job description for the Service Advisor/Writer position at Champs Tire and Service?
Service Advisors act as liaisons between service staff and customers. They work closely with Service Technicians to determine pricing for repairs and explain the reasoning for the repair costs to customers. Their job is to help customers take advantage of repair deals and learn about warranty programs. They may also be responsible for maintaining repair schedules and ordering car parts for Service Technicians.
Skills / Qualifications:
Some automotive careers focus on one main skill area, such as finance, customer service or mechanics. A Service Advisor uses skills from each of these areas, including:
Customer Service Skills, Communication Skills, Comprehension Skills, Engineering and Mechanical Expertise, Troubleshooting Skills and Math and Writing Skills.
Job Type: Full-time
Pay: $37,000.00 - $39,000.00 per year
Day range:
- Monday to Friday
Shift:
- 10 hour shift
Ability to commute/relocate:
- Decatur, GA: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Service technician: 1 year (Preferred)
- Auto Technical: 1 year (Preferred)
- Auto Tech Service: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
- Certification (Preferred)
Work Location: One location
Salary : $37,000 - $39,000