What are the responsibilities and job description for the Assistant General Manager position at Chandler Residence Inn Phoenix South?
JOB SUMMARY
Create memorable guest experiences and build your future with us. At Residence Inn Chandler Ocotillo, we’re not just a hotel—we’re a home away from home for extended-stay travelers and a hub for inspired service. We’re searching for a passionate and experienced Assistant General Manager who’s ready to grow into their next big leadership opportunity.
WHAT YOU’LL DO
As the Assistant General Manager, you’ll be instrumental in achieving operational excellence. In this role, you will:
- Support the Area Manager in overseeing all aspects of property operations, to include but not limited to guest services, housekeeping, and food & beverage.
- Lead and motivate department heads to achieve their goals, ensuring high standards of service and efficiency.
- Monitor and manage financial performance, including timely AP entries, budgets, forecasts, and expense control.
- Handle guest feedback, resolving issues, embracing compliments and enhancing the overall guest experience.
- Partner with Area Manager and corporate leadership team to develop creative ways to drive revenues in all aspects of the property.
- Assist in hiring, training, and developing a talented and engaged team.
- Ensure compliance with all brand standards, safety regulations, and company policies.
- Take on additional duties as assigned by management to support the smooth operation of the hotel.
WHAT YOU BRING
We’re seeking a dynamic, results-driven leader who, with a little bit of mentoring, wants to quickly grow their career and could have the opportunity to become the hotel’s next General Manager. To excel in this role, you’ll need:
- Minimum 3 years of Assistant General Manager experience, with a proven track record of success. Advanced knowledge of FOSSE & other Marriott systems will get you to the front of the line.
- Strong leadership skills with the ability to motivate and mentor a diverse team.
- Exceptional financial acumen and experience managing budgets and forecasts.
- Outstanding communication and interpersonal skills.
- Innovative mindset to develop new streams of revenue.
- Creative approach to enhance team member experience.
- A proactive attitude and a commitment to delivering exceptional guest & associate experiences.
- The ability to thrive in a fast-paced, dynamic environment.
JOIN HCW HOSPITALITY
At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that’s committed to making every moment count.
HCW Hospitality is proud to be an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
