Demo

Epic Willow Ambulatory Analyst - HYBRID

Chandra Technologies, Inc.
Raleigh, NC Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 5/27/2025

Job Details

Job Description:

***Corp to Corp Resumes are accepted.

ONLY EPIC-CERTIFIED CANDIDATES WITH PHARMACIST LICENSE IN NC WILL BE CONSIDERED.
The Technical Specialist will perform Epic Application Coordinator/Analyst functions to build the following Epic modules: Willow Ambulatory Pharmacy & Inventory Supply Tracking. The Technical Specialist will serve as the primary build and support contact for the assigned Epic modules. This position is responsible for coordinating all issues that arise during the project for their application and must become very knowledgeable about the organization's policies, procedures, and business operations.

Key Responsibilities

  • Serve as the primary support contact for the application's end-users
  • Work in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients.
  • Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions.
  • Evaluate hardware availability and software requirements
  • Identify issues that arise in the application and working to resolve them
  • Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software
  • Identify and implement requested changes to the system
  • Serve as a liaison between end users' workflow needs and Epic implementation staff
  • Maintain regular communication with Epic representatives, including participating in weekly project team meetings
  • Develop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions
  • Review the status of projects and issues on an ongoing basis with leadership
  • Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones

Required Skills:

Certified by Epic in Willow Ambulatory Pharmacy & Inventory Supply Tracking apps.

Has Pharmacist license in NC

Epic implementation or operations support experience

Health IT experience

Familiarity with Epic tools: Interfaces and Best Practice Advisories

Clinical knowledge of how various medications should be prescribed and filled

Familiarity with pharmacy inventory management practices

Thorough knowledge of assigned data and the use of its systems via developing through test plans/scenarios

Working knowledge in application development and system integration

Skilled in enterprise systems and familiarity with best business practices related to systems

Working knowledge of security protocols for systems utilized

Working knowledge of the current architecture of systems and information to troubleshoot problems

Working knowledge of the business functions and system needs of unit to develop working specifications for software application solutions

Ability to manage timelines, financial resources, and the activities of others to achieve success and to monitor project progress and provide updates

Experience in the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and quality

Coordinate and direct computer systems and application design and development

Experience in assessing user needs through discussion with customer

Able to convey technical information to client and promote understanding of relevant issues

Software quality assurance/testing experience

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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