Fashion Advisor, Saks Greenwich
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role :
We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique’s leadership.
What impact you can create at CHANEL :
- Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
- Optimize the client experience through providing clients with prompt, professional, warm and courteous service
- Build genuine relationships with clients through thoughtful and consistent outreach
- Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
- Take in repairs and maintain consistent follow up with clients regarding repairs and alterations
You are energized by :
The history and heritage of The House of CHANELBeing truly service mindedUtilizing your fashion expertise to inspire othersBuilding collaborative partnerships and relationships in a team-focused environmentFostering a meaningful client experience centered around inclusion and connectionAppreciation for art, beauty, and luxuryWhat you will bring to the team :
Ability to thrive in a team environment and work collaborativelyUnderstanding of, and passion for client experienceExcellent communication skillsForeign language skills are preferred but not requiredPassion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiativesCuriosity and desire to learn and grow professionally within the world of CHANELPosition Logistics :
Minimum 3 years of related experienceMinimum High School DiplomaAbility to lift 15 lbs.A flexible schedule with the ability to work late nights, weekends, and some holidaysFront of House Fashion : Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results.Compensation :
The anticipated hourly rate range for this position is $27.30 through $31.00. Base salary is one component of the total compensation for this position. Other components [may / will] include additional compensation, benefits, and perks.Benefits and Perks :
Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fundFamily and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)Generous paid time off policies to include vacation, holiday, sick and volunteer days401K and other incentivesRobust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance ProgramLife insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & ParkingJ-18808-Ljbffr
Salary : $31