What are the responsibilities and job description for the Administrator / Receptionist position at Change Grow Live?
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We have an exciting opportunity for an Administrator / Receptionist to join our busy South East Recovery Service. Our Receptionists here at Change Grow Live play an integral part in supporting the team in our mission, proving administrative and clerical support to our teams enabling them to focus on delivering our services, ensuring our service users receive the help and support they need to achieve their goals.
Where: Edinburgh
Full Time Hours: 37.5 hours per week
Full Time Salary Range: £25,077.00 Pro Rata for part time hours
Responsibilities
Responsibilities
The post holder will provide reception and administrative services to the team contributing towards its aims and objectives. They will also support the Team Leader, attend relevant meetings and take minutes as required, as well as providing accurate reports to the commissioners and Change Grow Live.
Duties for the post include dealing with initial queries, welcoming service users and professionals into the service, signposting within the service and the community. The postholder will be expected to maintain a clean office environment with thorough attention to detail and a great telephone manner.
A large focus of the role is on data input to Change Grow Live’s own database system and DaiSy, the national government reporting tool. Accurate input and attention to detail are critical for this role as is ensuring the data is kept up to date. The ability to extract data and provide reports on service activity and goals will also be required.
The successful candidate will have experience of providing administrative support in a service-based organisation, a good knowledge of general office procedures, excellent IT and literacy skills, and the ability to accurately manage databases and spreadsheets. They will also need good interpersonal skills as team working is essential in this role.
- Permanent post
- Scaled – point 19 (currently £25,077.00)
- Closing Date –Sunday 18th May 2025
- Interviews – Friday 23rd May 2025
Application notes
As part of the recruitment process, Interviewees will be required to complete a short exercise demonstrating proficiency in data entry and spreadsheet management skills using Excel. This will be emailed to you in advance of the interview, to be prepared for presentation in the interview.
This post is subject to a Protecting Vulnerable Groups (PVG) Scheme check.
If you have any additional questions, please email: phil.crawley@cgl.org.uk
What we will give to you:
- 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
- Flexible working arrangements
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme Pro Rata
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme and receive vouchers if candidate is successful.
Please note: This role is not eligible for visa sponsorship if you require it to work in the UK. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do.
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours
Salary Range (pro rata if part time)
CGL SPOT (19) (£25,077.00 - £25,077.00)ILW / OLW /Fringe
N/A - Outside London Weighting AreaInterview Date
23/5/2025Closing Date
18/5/2025If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Phil Crawley | phil.crawley@cgl.org.uk | 0131 661 5294This post is subject to a Protecting Vulnerable Groups (PVG) Scheme check at an enhanced level.
Salary : $25,077
