What are the responsibilities and job description for the Community Outreach / Customer Service Representative - READY TO WORK position at Channel Focus?
Our company is a cutting-edge communication, direct sales, and marketing firm. We unite people to what matters most : talking with close ones and wireless connections. Our unique approach centers around the latest technologies driving and delivering the most remarkable customer experience. Our Customer Service Representative is essential to our company and what it represents : loyalty, transparency, and compassion for others. As a Customer Service Representative, you drive our company's growth by selling our services to customers that we provide to you. Great news, no cold calling! Everything we do is directly in-person with our customers in the comfort of their own homes.
As a motivated and dedicated sales team member, you will have the chance to enhance your sales skills and advance in your career. Many of our Head Directors started as Associates themselves. Our program's hands-on training was why the client led to becoming our talented leaders of today. The Customer Service Representative will benefit from this leadership to keep your career moving forward. We’re currently building a workforce that not only attracts and retains the best talent but also meets our clients' needs and positively impacts the communities we serve. That is the motto we hold to represent our company.
Responsibilities of the Customer Service Representative :
- Work in residential areas with customers to present and sell our clients products and services, such as wireless devices and the latest technologies
- Track and monitor performance against team and company metrics
- Offer the best customer experience as you acquire a strong knowledge of the client's products and competitors.
- Identify and close sales opportunities effectively
- Gather the necessary customer information needed to provide a custom package based on their wireless lifestyle
