What are the responsibilities and job description for the Quality Manufacturing Technician position at Channell Commercial Corp?
Founded by the Channell family in 1922, Channell is a global designer, manufacturer, and seller of outside plant infrastructure equipment. The markets served by Channell are Telecommunications, Municipalities, Internet Service Providers, Wireless, Water, Power, and CATV, among others. Major product lines include a complete line of thermoplastic and metal fabricated enclosures, fiber optic cable connection and management systems and high performance below grade vaults.
JOB SUMMARY:
The Quality/Manufacturing Technician will read/interpret fabrication drawings and product specifications sheets to support product development. Facilitates preventative corrective action and finds solutions to customer complaints. Supports the Quality Auditors with tools to identify non-conformance and uses skills for problem solving and corrective action. Executes process control methods on a wide assortment of manufacturing and assembly processes. Assists the quality team in maintaining the effectiveness of the Channell Quality Management System and supports continued certification of ISO 9001:2015.
ESSENTIAL FUNCTIONS:
- Develops through training to build quality awareness throughout manufacturing.
- Execute good manufacturing practices and methods.
- Presents continuous improvement ideas of manufacturing processes or products.
- Conducts supplier audits and issues recommendations and requests for corrective action.
- Assists Manufacturing Engineering in the analysis of product non-conformance, customer complaints, and internal complaints.
- Addresses non-conformance and complaints with identification of a root cause with root cause correction.
KNOWLEDGE OF:
- Good understanding of quality and safety practices
ABILITY TO/TRAINING REQUIREMENTS:
- Must understand and follow all departmental safety rules.
- Read and understand written assembly instructions
- Understand Safety Data Sheets (SDS)
- ISO sections pertaining to the position
QUALIFICATIONS:
- Bachelors Degree in Engineering (Quality, Industrial, or Mechanical preferred)
- Experience in product development and manufacturing release
- Experience in assembly operations
- Experience with an ISO 9001: 2015 certification
- Experience with Engineering Documentation released to Manufacturing
- Experience with Material Review Board techniques and responsibilities
- Working knowledge of statistical techniques and tools
- Demonstrated auditing and problem-solving skills
- Demonstrated verbal and written communication skills
- Ability to train and mentor
- Working knowledge in spreadsheets, databases, and word processing software
- General understanding of business and financial metrics
- Ability to lift up to 50 pounds
- Wear proper personal protective equipment, such as safety glasses, steel toe boots, and high visibility uniform
- Capacity to work overtime as needed
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and working conditions requirement indicated below are examples of the demands that must be performed in carrying out the essential job functions.
Physical Demands: Standing and walking (up to continuously); bend/stoop, twist neck and torso (frequently); reach, hold, grasp, push, pull, lift/carry raw material, finished product, tools and machinery up to 50 pounds (frequently); use seeing, hearing and speaking.
Working Conditions: Work indoors and outdoors; exposure to temperatures commensurate with outdoor seasonal temperatures.
