What are the responsibilities and job description for the Auto Technician position at Channing House?
ABOUT US
Channing House is a leading not-for-profit Life Care Community in Palo Alto, founded in 1960. We believe that older adults thrive in a vibrant setting that supports active, engaged and healthy living. We provide a sustainable, innovative community that promotes this lifestyle, while embracing respect and dignity for all who live and work here. Our team of 180 staff members, from Front-Line to Leadership, drive the mission of Channing House, providing services to the 265 highly engaged residents who call Channing House their home.
POSITION SUMMARY
The IT Technician is primarily responsible for managing in-house support calls involving technical systems such as servers, network, desktops, laptops, phone system, mobile devices and audio / video systems for Channing House. This includes new resident and staff set-ups, as well as troubleshooting existing hardware issues, operating system, and application issues. The IT Technician will work closely with Helpdesk and Engineers regarding service and project related issues and tasks. Together with the entire team at Channing House, this role contributes to promoting a healthy and vibrant home for our residents.
KEY RESPONSIBILITIES
This position will be responsible for, but not limited to the following essential duties and responsibilities :
90% of job duties :
- Diagnose issues and repair hardware and software. Includes disassembly and reassembly of products.
- Participate in project meetings and technical work sessions with co-workers.
- Support technician-level related service tickets and projects.
- Complete detailed reports and documentation of support and projects.
- Maintain confidentiality of any personal and HIPAA protected information.
- Provide respectful, patient and supportive assistance to residents and staff.
- Write routine reports and correspondence.
10% of job duties :
JOB REQUIREMENTS / QUALIFICATIONS
To perform this job successfully, a person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required.
Years of Related Professional Experience :
Educational / Position Requirements :
Computer / Software / Technical Applications :
Languages :
Required Licenses / Certifications / Background :
Desired Licenses / Certifications / Background
Work Environment :
Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to :
Channing House Diversity Statement :
Channing House is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race (including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender (including gender identity and gender expression), age (40 years and over), sexual orientation, veteran and / or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws. Channing House is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.
Compensation details : 35.87-46.54 Hourly Wage
PIdda2beb2f524-31181-36907650
