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Entry-level, Bilingual Customer Service Rep

Chantal -Farmers Insurance Agency
Elgin, IL Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

IMMEDIATE OPENING!

Our Customer Service Representatives will be responsible for providing customer service to our current clients. Processing policy change requests, maintaining knowledge of our products, and answering any questions our clients may have.

Benefits

Annual Base Salary Commission Bonus Opportunities

Hands on Training

Career Growth Opportunities

Responsibilities

  • Answering calls by 3rd ring
  • Processing customers policy changes in timely manner
  • Cross-selling
  • Asking for referrals and google reviews
  • Following up on all client claims
  • Set appointments for Agency Producers
  • FFR Farmers Friendly Reviews on renewals

Requirement

  • Trustworthy and Reliable
  • Great communication skills via phone, text, email, in person
  • Multi-tasker
  • Motivated and driven
  • Great at problem solving

    • Salary : $25,000 - $45,000

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