Channel Manager - US (m/f/d)

**This position is based in the East Coast USA (hybrid/remote). Applicants must hold a valid work/residence permit for the respective location.**

Chaos is the world’s largest 3D visualization software company, and for over 20 years has empowered artists, designers, and architects to visualize anything they can imagine. Chaos offers intuitive and powerful workflows for creatives across the entire design spectrum, including architecture, engineering, construction, product design, manufacturing, and media and entertainment. Research and development at Chaos is leading the way towards a truly comprehensive end-to-end visualization ecosystem to meet the evolving needs of existing and new customers. In 2022, Chaos merged with Enscape and acquired Cylindo. For more information, visit chaos.com, enscape3d.com, and cylindo.com.

We are now looking for a Channel Manager - US who will be responsible for winning, maintaining, and expanding relationships with assigned channel partners (B2B) while growing Chaos’ Channel business within the assigned markets. The Channel Manager will achieve sales targets through resellers and distributors by recruiting, training, and enabling them to resell the relevant portfolio of products to customers operating within the assigned market(s). This role requires a seasoned professional with strong leadership skills and the ability to drive local market efforts effectively.

Essential duties and responsibilities:

• Meet annually/quarterly/monthly-based sales quotas.
• Develop and implement annual channel sales plans in line with company strategy.
• Enforce sales and channel-related policies with assigned channel partners.
• Oversee and manage contractual agreements with partners, introducing and explaining contracts and obtaining signatures.
• Maintain and improve established business relationships with existing channel partners by establishing productive, professional relationships with key personnel.
• Provide sales training to channel partner sales teams.
• Motivate and influence partner sales teams to ensure optimal results.
• Act as the primary point of contact for managed accounts.
• Coordinate the involvement of company personnel, including channel marketing, support, operations, finance, and management resources, to meet partner performance objectives and support the execution of approved partner business plans.
• Participate actively in quarterly and annual planning and forecasting, providing accurate channel sales forecasts.
• Manage potential channel conflicts with other company sales channels by maintaining excellent communication internally and externally and strictly adhering to channel rules of engagement.
• Work actively with assigned customer accounts and channel partners on various sales opportunities, including local key channel customers, new business opportunities, and renewal and upgrade sales pipelines.
• Maintain a clear track record within the company’s CRM system, including partner contacts, partner classification, sales opportunities, and communication.
• Monitor sales results based on KPIs and prepare reports and analyses for sales management.
• Consolidate local market information regarding industry trends, economics, politics, and potential risks associated with the company’s channel business within the assigned territories.
• Map, qualify, and propose new channel partners to management.
• Onboard new partners on all sales-related topics.
• Build long-term partner relationships.
• Participate in and support partner events.
• Actively take part in selling and co-selling activities with key accounts within the assigned market.
• Demonstrate team management skills, guiding partner sales teams towards achieving shared goals.

Key requirements:

• Fluent in English.
• Proficient in channel sales, preferably in IT/software.
• Experience in a multinational working environment (B2B/B2C).
• AEC and/or M&E industry knowledge/background.
• Proven track record of managing and developing internal and external sales teams.
• Excellent presentation skills.
• Ability to develop strong relationships with sales teams and customers.
• Highly organized individual with solid time management skills and the ability to meet deadlines.
• Strong team player.
• Strong customer focus.
• Ability to travel (up to 20% of the time).

Advantages:

• Experience in leading local office efforts and driving market success is considered a strong advantage.
• Proficient in general software licensing and sales practices, experienced with different software licensing models and sales approaches.
• Familiarity with some of the primary CAD/3D design/ 3D visualization tools is optional but considered an advantage.

Key technical skills:

• Proficient computer skills, including email, Google apps, and email platforms.
• Proficient in working with CRM systems (accounts/leads/ opportunity management, ticketing), preferably Salesforce.
• Proficient in working with BI tools, preferably Power BI.
• Familiar with order processing and delivery tools.

Key behavior skills:

• Planning and organization - ability to manage tasks and activities.
• Interpersonal communication - ability to communicate with people.
• Achievement focus - ability to achieve objectives.
• Customer focus - ability to manage relationships with customers.

Why Chaos?

• A chance to work with an international team of very smart people who are passionate about changing the world.
• An aggressively growing global product company working with the largest retailers and brands in the world.
• Competitive compensation with benefits, and a great company culture.
• Working for a globally recognized 3D software company known for its cutting-edge products and honored with Emmy® and Academy Awards® for its contributions to television and film.
• Working alongside talented people in an international and diverse environment which fosters learning and knowledge-sharing.
• Flexible working hours and work-from-home options.
• Technical trainings and certifications.

We welcome people who value teamwork, stick to their commitments and are curious to explore new ways for achieving mastery. If you believe that you are a good match for the job, just send us your CV in English.

Only short-listed candidates will be contacted.

Confidentiality of all applications is assured.