What are the responsibilities and job description for the Automotive Service Director $150,000-$175000 Chapman Chevrolet position at Chapman Auto Stores?
Brief Description
We are looking for an Automotive Service Director to oversee the daily operations of the service department.
Candidates should have prior automotive dealership experience specifically service management experience and a dedication to customer satisfaction.
Service Manager Responsibilities
Health insurance with choice of medical plans starting at $84.50/month
Dental and vision insurance
Life, STD, LTD, Hospital Indemnity, Accident, and Critical Illness insurance
401(k) retirement investment plan with company match
Accrued paid time off
Employee Vehicle Purchase Program
Parts and service discounts
Professional work environment, with job training and advancement opportunities
Requirements
Service Manager Requirements:
We are looking for an Automotive Service Director to oversee the daily operations of the service department.
Candidates should have prior automotive dealership experience specifically service management experience and a dedication to customer satisfaction.
Service Manager Responsibilities
- Responsible for the overall production of timely vehicle repairs and serves as the main support for Service Advisors and Auto Technicians.
- Hire, train and motivate employees in the Service Department.
- Solves problems and meets predetermined services and sales objectives.
- Directly supervises service department personnel; carries out supervisory responsibilities in accordance with policies and procedures.
- Ensures proper processes are executed, up-sell work that generates revenue, communicate clearly with customers, explains vehicle maintenance services as well as auto repair, develops estimates and quotes, focuses on customer satisfaction.
- Generates repeat customers and provides resolutions of customer complaints.
- Creates work schedules and maintains proper accounting of Service Technicians' productivity.
- Acts as lead liaison from the Service Department to all other dealership departments.
- Ensures a safe working environment.
- Ensures that equipment is properly maintained and repaired.
Health insurance with choice of medical plans starting at $84.50/month
Dental and vision insurance
Life, STD, LTD, Hospital Indemnity, Accident, and Critical Illness insurance
401(k) retirement investment plan with company match
Accrued paid time off
Employee Vehicle Purchase Program
Parts and service discounts
Professional work environment, with job training and advancement opportunities
Requirements
Service Manager Requirements:
- Must have Service Manager experience
- Automotive dealership experience
- Strong training, motivational and leadership skills
- Track record of success and integrity
- Solid administrative ability
- Valid driver's license with good driving record
Salary : $85
