What are the responsibilities and job description for the Part-Time Receptionist position at Chapman BMW Chandler?
Chapman BMW Chandler is on the hunt for a Part-Time Receptionist to contribute to the customer experience in our Service Department. If you enjoy helping others and value exceptional customer service, we encourage you to apply! Join our dynamic team and enjoy a rewarding career with a company that values collaboration and fosters a culture of teamwork.
What We Offer:
- Competitive Compensation: Starting at $16 per hour.
- Professional Development: Access ongoing training and growth opportunities to advance your career.
- Supportive Team Environment: Join a collaborative team where your contributions are valued.
- Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
- Volunteer Opportunities and more!
Core Responsibilities:
- Interact with customers in person and over the phone, assisting with questions and scheduling service appointments.
- Make outbound calls to schedule service for recalls, declined services and past due appointments.
- Contribute to customer satisfaction and department goals by consistently demonstrating professionalism and a helpful attitude.
- Manage fleet of loaner vehicles.
- Assist with filing customer repair orders and other clerical tasks.
Desired Qualifications and Experience:
- Previous experience working in a receptionist or phone-based customer service role is preferred, however, not required.
- Demonstrates excellent customer service and interpersonal skills, both in-person and over the phone.
- A welcoming, friendly, and professional demeanor to ensure customers enjoy a positive dealership experience.
- Dependable with a team-player mindset.
- Strong computer and administrative skills, coupled with the ability to multitask effectively.
- Must pass a pre-employment background check and drug screening.
Hours and Work Environment:
This a part-time position offering 5-hour shifts Monday – Friday. The Receptionist will work in an office setting within the Service Department.
To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.
Salary : $16
