Demo

Senior Cargo Account Manager - Commercial

Chapman Freeborn Airchartering Ltd
Miami, FL Full Time
POSTED ON 4/5/2025
AVAILABLE BEFORE 5/4/2025

Are you looking for an opportunity to work for a global brand where you can use your skills, be part of a diverse team and grow with a dynamic company?

Intradco is looking for an Cargo Account Manager - Commercial located in Miami, Florida who thrives in a fast-paced environment and wants to learn and grow with a global team.

We will provide the successful candidate with training, as well as the industry know-how. Bringing strong professional connections from clients and customer relationship management skills are essential for the successful candidate to bring.

Purpose of Role

  • To manage all aspects of a Cargo charter flight from initial request to putting offers together, following up with client and carrying through to booking and handling of flight operation to its completion.
  • To maximise business opportunities by offering tailored solutions to meet client requirements within budgetary and operational restrictions whilst making suitable profit for the company.
  • To generate and manage a portfolio of clients and actively develop new business through initiative including following up on new leads, client recommendations and networking opportunities.
  • Contribute towards innovative solutions, processes, product development that help keep Intradco Global at the forefront of specialized Live Animal & Specialist Cargo (live events) logistics.
  • Working across the North America and Latin America region, collaborating with our global teams and partners.

Key Job Responsibilities

  • Contribute towards innovative solutions, processes, product development that help keep Intradco Global at the forefront of specialized Live Animal logistics & other air cargo verticals
  • Communicate and negotiate with aircraft providers to secure optimal value for clients.
  • Provide accurate, timely offers and follow up to secure bookings.
  • Ensure contracts, insurance, and regulatory requirements comply with standards.
  • Issue detailed flight briefs and verify supplier contracts.
  • Identify client requirements and deliver competitive solutions.
  • Build and maintain strong client relationships to enhance loyalty.
  • Identify and pursue new business opportunities, including cold calling.
  • Support sales activities to expand the client base.
  • Oversee complex air charter projects, including live animal, event logistics, and perishable goods.
  • Collaborate with veterinarians, ground handlers, and customs agents to ensure smooth operations.
  • Develop and refine standard operating procedures.
  • Oversee daily team operations and align with HR policies.
  • Set and monitor team targets, providing guidance and support as needed.
  • Verify supplier invoices and ensure accurate client invoicing.
  • Maintain records in the CRM system and stay updated on industry developments
  • Recruitment agencies : please note we have an in-house recruiter alongside a preferred agency list which we review annually. Therefore, we do not accept any CVs or applications sent to us on a speculative basis. We are pro-active in reaching out to agencies if there is a business need so please refrain from calling us.

    Intradco Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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