What are the responsibilities and job description for the Entry Level Sales Associate position at Chapman Honda?
Chapman Honda in Tucson is now hiring Entry-Level Sales Associates! NO AUTO EXPERIENCE NEEDED! We provide all the training, mentorship, and support you need to hit the ground running. Would you love the opportunity to advance your career quickly within a quality organization? All you need to bring to the table is a professional demeanor, the ability to manage customer relations, and the desire to enhance sales processes. This position is ideal for a focused and motivated individual with an entrepreneurial spirit who is ready to execute a positive buying experience for our customers.
What We Offer:
- Attractive Commission Pay Plan: Enjoy uncapped earning potential - you control your income!
- Professional Development: Access ongoing training and growth opportunities to advance your career.
- Supportive Team Environment: Join a collaborative team where your contributions are valued.
- Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
- Volunteer Opportunities and more!
Benefits to Support Employee Wellbeing:
- Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
- Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
- Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
- Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
- Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
- 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
- Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.
Core Responsibilities:
- Utilize CRM tracking system daily
- Offer assistance or direction to any customer who enters the dealership
- Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs
- Explain product performance, application, and benefits to prospective customers
- Respond quickly to internet, phone and live chat inquiries using email, phone, and texting in a professional manner
- Generate sales appointments by means of proactive outbound prospecting and lead activity management
- Handle incoming phone leads
- Check email frequently and respond to inquiries promptly
- Follow up with leads that are not ready to make an appointment or are a no-show
- Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
- Deliver inquiries/messages intended for other sales personnel and departments promptly
Desired Qualifications and Experience:
- Team player attitude
- Must have strong typing skills
- At least one previous role in the customer service industry
- Previous sales experience preferred
- Outgoing and friendly, especially while handling objections
- Strong interpersonal skills, in-person and over the phone
- Focuses on the customer’s needs to enhance dealership and personal sales
- Eager to learn dealership best practices and advance automotive sales skills
- Strong verbal and written communication skills a MUST
- Must have a clean driving record and valid driver’s license
- Must pass a pre-employment background check and drug screening
