What are the responsibilities and job description for the Automotive Sales Consultant position at Chapman Las Vegas Dodge Chrysler Jeep?
Chapman Las Vegas Dodge Chrysler Jeep is seeking client-focused, motivated professionals to join our sales team! At Chapman, we're committed to making the car buying process an easy and enjoyable experience for every customer we serve by offering client support in person, online and over the phone to meet each customer’s individual needs and shopping preferences. As a Sales Consultant, you will provide knowledgeable support to our customers throughout the sales process, ensuring each customer leaves the dealership feeling excited and confident about their vehicle purchase. If you enjoy interacting with others and have a passion for delivering exceptional client experiences, along with a steadfast drive to achieve your goals, this the perfect opportunity for you!
What We Offer:
- Attractive Commission Pay Plan: Enjoy uncapped earning potential – You control your income!
- Professional Development: Access ongoing training and growth opportunities to advance your career.
- Supportive Team Environment: Join a collaborative team where your contributions are valued.
- Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
- Volunteer Opportunities and more!
Benefits to Support Employee Wellbeing:
- Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
- Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
- Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
- Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
- 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
- Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.
Core Responsibilities:
- Convert visitors into customers by asking questions to understand their needs and pairing them with a vehicle that fits their lifestyle.
- Conduct professional demonstrations of vehicle features and organize test drives.
- Stay up-to-date on product offerings, optional packages, and the latest technology.
- Assist customers with the completion of sales and financing paperwork.
- Deliver sold vehicles and follow-up with buyers to ensure satisfaction and generate repeat and referral business.
- Respond to internet, live chat and phone inquiries promptly using phone, email and texting to generate sales appointments, logging all activity in the CRM system.
Desired Qualifications and Experience:
- Previous automotive sales experience is preferred but not required. Candidates with sales experience in other industries, such as retail sales, telemarketing, or door-to-door sales, are strongly encouraged to apply.
- Strong phone skills and the ability to communicate effectively with customers over the phone, online, and in person.
- A commitment to customer satisfaction and a proven ability to meet or exceed sales goals.
- The ability to think from the customer’s perspective, overcome objections, and provide tailored solutions.
- Proficient computer skills, including data entry, typing, internet usage, and the ability to quickly learn and use new technology, such as our CRM system.
- Bilingual in verbal and written English and Spanish is a plus.
- Must have a valid driver’s license and clean driving record.
- Must pass a pre-employment background check and drug screening.
Hours and Work Environment:
We are looking for flexible candidates that are able to work various shifts including days, evenings and Saturdays. Our business hours are Monday – Saturday 8am to 9pm. We offer a 5-day workweek, and we are closed on Sundays. This is an onsite position, and requires working with customers in person, as well as online and over the phone.
To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.