What are the responsibilities and job description for the Concierge/Assistant position at Chapters Living of Maumelle?
Description:
Are you a compassionate and dedicated individual who thrives on making a positive impact in the lives of others? Chapters Living Assisted Living is seeking a motivated Concierge to join our team and contribute to creating a warm and welcoming environment for our residents. If you are passionate about providing exceptional customer service and ensuring the well-being of seniors, we invite you to apply for this fulfilling opportunity!
Description:
- Welcome residents and their families, providing information about the community and answering any questions they may have.
- Assist residents with their daily needs such as scheduling appointments, coordinating transportation, and making reservations.
- Keep the desk area organized and well-maintained
- Receive and direct all incoming calls and visitors.
- Maintain knowledge of the community and its services to effectively communicate with residents and their families.
- Build strong relationships with residents and their families to provide personalized service.
- Assist Administrator with tasks as needed
- Keep files up to date for resident and employees
- Collaborate with other staff members to ensure that the community is a safe, supportive, and welcoming environment for all residents.
- High school diploma or equivalent is required.
- Prior experience in customer service, hospitality, or a related field is preferred.
