What are the responsibilities and job description for the National Account Manager - eCommerce position at Char-Broil?
Job Summary
The National Account Manager - eCommerce is responsible for managing and guiding an e-commerce sales team to achieve sales and profit goals. This role will develop, implement, and oversee both short- and long-term sales strategies for online channels, ensuring alignment with the company’s broader objectives. As a first-level manager, the National Account Manager - eCommerce is also responsible for managing day-to-day activities, meeting project and department milestones, and managing budgets within approved limits. This role requires a proactive, data-driven individual who can drive performance in a fast-paced online sales environment.
Duties and Responsibilities
Minimum Education:
Bachelor’s degree in Business Administration, Marketing, or related field.
Minimum Work Experience:
Knowledge, Skills And Abilities
Represents the appropriate physical requirements of the job in the course of the work.
For employment within the United States, the W.C. Bradley Co. uses E-Verify to confirm the employment eligibility of all newly hired team members. To learn more about E-Verify, including your rights and responsibilities, please visit the U.S. Citizen and Immigration Service at www.uscis.gov/e-verify .
The W.C. Bradley Co. is an Affirmative Action / Equal Employment Opportunity employer.
Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, or veteran status. We support and obey laws that prohibit discrimination where we do business.
Federal law requires the W.C. Bradley Co. to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. If you are interested in applying for employment with the W.C. Bradley Co. and require special assistance or accommodation to complete any part of the application and pre-employment process, please contact our Human Resources Office at 706.571.6080 or visit us at 1017 Front Avenue, Columbus, GA 31902.
The National Account Manager - eCommerce is responsible for managing and guiding an e-commerce sales team to achieve sales and profit goals. This role will develop, implement, and oversee both short- and long-term sales strategies for online channels, ensuring alignment with the company’s broader objectives. As a first-level manager, the National Account Manager - eCommerce is also responsible for managing day-to-day activities, meeting project and department milestones, and managing budgets within approved limits. This role requires a proactive, data-driven individual who can drive performance in a fast-paced online sales environment.
Duties and Responsibilities
- Sales Strategy Development: Design, implement, and monitor online sales programs to achieve revenue and profitability goals.
- Team Leadership: Manage a team of e-commerce sales professionals, providing clear direction, setting goals, and offering ongoing support to maximize team productivity.
- Performance Management: Oversee the team’s day-to-day performance, ensuring sales targets and project milestones are met in alignment with budgetary constraints.
- Online Sales Optimization: Analyze e-commerce metrics and customer behaviors to identify opportunities for improving online sales conversion rates and customer satisfaction.
- Budget Management: Develop, track, and manage the online sales budget, ensuring efficient use of resources and adherence to financial targets.
- Collaboration with Marketing: Work closely with the marketing team to coordinate online promotions, optimize product placement, and support overall online brand presence.
- Process Improvement: Identify and implement improvements in e-commerce sales processes to drive efficiency and enhance customer experience.
- Reporting & Analysis: Track and report on key performance indicators (KPIs) for e-commerce sales, providing insights and recommendations to the department head.
Minimum Education:
Bachelor’s degree in Business Administration, Marketing, or related field.
Minimum Work Experience:
- 5 years of experience in e-commerce sales or a related area.
- 1 to 3 years of supervisory experience preferred, with a proven track record in managing a sales team
Knowledge, Skills And Abilities
- Strong leadership and team management skills.
- Deep understanding of e-commerce sales strategies, tools, and metrics.
- Excellent analytical and problem-solving skills with a data-driven approach.
- Proficiency in e-commerce platforms, CRM systems, and online sales tools.
- Exceptional communication and interpersonal skills.
Represents the appropriate physical requirements of the job in the course of the work.
For employment within the United States, the W.C. Bradley Co. uses E-Verify to confirm the employment eligibility of all newly hired team members. To learn more about E-Verify, including your rights and responsibilities, please visit the U.S. Citizen and Immigration Service at www.uscis.gov/e-verify .
The W.C. Bradley Co. is an Affirmative Action / Equal Employment Opportunity employer.
Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, or veteran status. We support and obey laws that prohibit discrimination where we do business.
Federal law requires the W.C. Bradley Co. to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. If you are interested in applying for employment with the W.C. Bradley Co. and require special assistance or accommodation to complete any part of the application and pre-employment process, please contact our Human Resources Office at 706.571.6080 or visit us at 1017 Front Avenue, Columbus, GA 31902.
