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Senior Manager, Communications

Character.AI
Menlo, CA Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 4/27/2025

About us

Character.AI empowers people to connect, learn and tell stories through interactive entertainment. Over 20 million people visit Character.AI every month, using our technology to supercharge their creativity and imagination. Our platform lets users engage with tens of millions of characters, enjoy unlimited conversations, and embark on infinite adventures.

Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

In just two years, we achieved unicorn status and were honored as Google Play's AI App of the Year—a testament to our innovative technology and visionary approach.

Join us and be a part of establishing this new entertainment paradigm while shaping the future of Consumer AI!

About the role

We are seeking a creative and strategic Senior Manager of Communications. You’ll be a key hire on our fast-moving Comms team where you’ll support driving robust external coverage and mindshare for Character.AI through owned and earned media; help to strategically position the company on important topics like trust and safety and our deep technical expertise; and partner effectively with teams like Product and Marketing to drive product adoption and growth. You will report to the Head of Communications.

Among the critical tasks you’ll take on :

  • Manage complex communications issues impacting multiple audiences, working closely with cross functional partners to ensure consistent and compelling communications.
  • Refine and execute against an owned media plan with the goal of using our channels to strategically position Character.AI on a range of issue areas.
  • Support near-term external comms needs including corporate announcements and consumer launches.
  • Explore and develop new thought leadership opportunities for our executives and prepare them for interviews, conferences, keynotes, etc.
  • Support product launches with sophisticated comms campaigns anchored in customer-led narratives, proof points, and data.
  • Work cross-functionally with marketing, product, legal, and other teams to ensure consistent and effective messaging.

Requirements :

  • 7 years of experience in communications roles.
  • Experience as an on the record spokesperson.
  • Strong understanding of the communications ecosystem and the importance of an integrated communications approach to storytelling.
  • Demonstrated skills at building relationships with reporters and editors.
  • Demonstrated ability to develop and execute crisis communication plans.
  • Proven ability to work collaboratively with crossfunctional stakeholders to shape communications narratives and support public announcements.
  • Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to cross-functional teams and stakeholders.

    • You will be a good fit if :

  • You are proactive and have a “get things done” mindset.
  • You operate with a sense of urgency.
  • You’re willing to tackle new challenges and new responsibilities as the company grows.
  • You have a passion for AI experiences, and the role emerging technologies play in our society.

    • At Character, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.

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