What are the responsibilities and job description for the Character is hiring: UX Researcher in Menlo Park position at Character?
We are seeking a UX Researcher to serve as the key partner for the Character.AI Product team. This role will collaborate with cross-functional teams and stakeholders to help identify critical research questions around user and creator needs. The UX Researcher will help further our knowledge of user and creator experiences and focus on identifying research needs and gaps. You will help Character.AI Product teams to develop and implement solutions for scaling our ever growing and dynamic research practice.
Responsibilities :
- Partner with product and business stakeholders to identify and prioritize research topics in a rapidly-changing environment.
- Proactively identify research needs and gaps, and implement solutions that scale our UX research practice with velocity and impact.
- Design and execute end-to-end custom primary research using a wide variety of qualitative and quantitative methods, including : usability testing, concept testing, in-depth interviews, focus groups, ethnography, surveys, log analysis, fieldwork.
- Analyze research data and translate findings into actionable recommendations that influence product strategy and design decisions.
- Communicate research findings in a clear and compelling manner to a variety of audiences, including stakeholders and executives, using reports, presentations, and visualizations.
- Champion user research best practices, establishing robust processes and methodological toolkits for the team.
- Help to establish a user-centered design culture, advocating for the user and building a culture that prioritizes human-centric design principles.
- Mentor and guide other researchers and cross-functional partners in research methods.
Qualifications :
Figma (or similar design / prototyping tools)
Preferred Qualifications :
About Character.AI
Founded in 2021, Character is a leading AI company offering personalized experiences through customizable AI 'Characters.' As one of the most widely used AI platforms worldwide, Character enables users to interact with AI tailored to their unique needs and preferences.
In just two years, we achieved unicorn status and were named Google Play's AI App of the Year - a testament to our groundbreaking technology and vision.
Ready to shape the future of Consumer AI?
At Character, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.
