What are the responsibilities and job description for the Care Team Associate - Pediatrics - Queens position at Charles B. Wang Community Health Center?
Full-Time Care Team Associate - Pediatrics - Queens
Reports to: Director of Operations, Pediatrics
Queens, New York, 11354
United States
The Care Team Associate is a trained medical office assistant who will be assigned to either a medical assisting or patient services representative role, based on the needs of the clinical unit.
Responsibilities
Reports to: Director of Operations, Pediatrics
Queens, New York, 11354
United States
The Care Team Associate is a trained medical office assistant who will be assigned to either a medical assisting or patient services representative role, based on the needs of the clinical unit.
Responsibilities
- Registration competencies
- Complete all aspects of registration, including insurance verification and sliding fee scale
- Handle phone calls appropriately
- Monitor patient flow and address wait time or other concerns
- Assess and assist with patient needs including questions regarding insurance, scheduling, and referral
- Collaborate with other care team members to address patient needs
- Medical assisting competencies
- Perform clinical tasks such as taking vitals, phlebotomy, EKG, Point-of-Care, CLIA-waived procedures, other routine procedures and tasks as assigned
- Conduct screening using standardized tools, interview patients, take history, and chart documentation
- Offer preventive screening services and provide patient health education
- Disinfection and tidiness of clinical area and medical equipment
- Conduct pre-visit planning, manage provider panel and support smooth patient flow
- Assist with inventory management
- Assist provider with office procedures
- Perform other duties as assigned
- Bilingual in English/Spanish
- Associates Degree, equivalent college credits, or 2 years of work experience
- Work experience in the health care field preferred
- Medical Assistant Certification preferred
- Basic CPR (BCLS) Certification required (Health Center will provide if needed)
- Excellent interpersonal skills, ability to work as part of an interdisciplinary team
- Maintain a cooperative relationship with co-workers
- Respond promptly to requests
- Adapt to changes in practice operations and workflows as they emerge
- Approach work with a good attitude and flex
- Good problem solving skills
- Salary: $50,000.00 - 52,000.00 per year
- Medical insurance
- Employer-paid dental, vision, disability and life insurance
- 403(b) retirement savings plan
- Flexible spending accounts for transit, parking, health and dependent care
- Paid time off (28 days for the first year of employment)
- Employee Assistance Program
- Tuition reimbursement for eligible employees, and
- The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program
Salary : $50,000 - $52,000