What are the responsibilities and job description for the Policy Support Associate position at Charles Gough - State Farm Agency?
About the Role
The Policy Support Associate position at Charles Gough - State Farm Agency involves providing critical support to the Producer Team in a fast-paced environment. As a key member of our team, you will be responsible for delivering outstanding customer service, resolving issues promptly, and driving business growth.
Responsibilities:
The Policy Support Associate position at Charles Gough - State Farm Agency involves providing critical support to the Producer Team in a fast-paced environment. As a key member of our team, you will be responsible for delivering outstanding customer service, resolving issues promptly, and driving business growth.
Responsibilities:
- Responding to customer inquiries and resolving issues in a timely manner.
- Collaborating with producers to meet sales targets and expand market share.
- Analyzing data to identify trends and areas for improvement.
- Developing and implementing strategies to enhance customer engagement.
- Staying current on industry best practices and compliance requirements.