What are the responsibilities and job description for the Property and Casualty Service Advisor position at Charles Gough - State Farm Agency?
Job Description
In this role, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner. You will work closely with the producer team to ensure seamless support and service, and stay up-to-date with industry knowledge and regulations to provide accurate information to customers.
Key Responsibilities
- Respond to customer inquiries via phone, email, and in-person.
- Resolve customer complaints and concerns in a professional and courteous manner.
- Work closely with the producer team to ensure seamless support and service.
- Stay up-to-date with industry knowledge and regulations to provide accurate information to customers.
Requirements
- High school diploma or equivalent required; bachelor's degree preferred.
- Must have or be able to obtain a Property and Casualty insurance license.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
Benefits
- Competitive hourly rate based on experience.
- Opportunities for growth and advancement within the agency.
- Collaborative and dynamic work environment.
- Professional development opportunities.
