Demo

Inside Sales / Sales Support

Charles Grey
Salem, NC Remote Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 3/24/2025

Job Overview: We are seeking a motivated and detail-oriented Inside Sales / Sales Support professional to join our dynamic team at Charles Grey. In this role, you will play a key part in supporting our sales efforts and ensuring excellent customer service.

Key Responsibilities:

  • Customer Interaction: Handle inbound and outbound calls, emails, and chats to provide product information, answer inquiries, and resolve issues.
  • Order Processing: Process and manage sales orders accurately and efficiently from initial contact through delivery.
  • Sales Support: Assist the sales team with lead generation, appointment scheduling, and follow-ups.
  • Documentation: Prepare and maintain sales-related documents, including quotes, contracts, and reports.
  • Product Knowledge: Develop a deep understanding of our millwork products and delivery services to effectively assist customers and support the sales team.
  • Relationship Building: Build and nurture strong relationships with new and existing customers, ensuring high levels of satisfaction.
  • Reporting: Generate and analyze sales reports to identify trends, opportunities, and areas for improvement.
  • Collaboration: Work closely with other departments, including marketing, logistics, and customer service, to ensure seamless operations.

Qualifications:

  • Proven experience in sales, customer service, or a related field.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in using order entry software and Microsoft Office Suite.
  • Ability to work independently and as part of a team.
  • High attention to detail and accuracy.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off

Shift:

  • 8 hour shift
  • Day shift

Supplemental Pay:

  • Bonus opportunities
  • Quarterly bonus

Ability to Commute:

  • Winston-Salem, NC 27127 (Required)

Ability to Relocate:

  • Winston-Salem, NC 27127: Relocate before starting work (Preferred)

Work Location: In person

Salary : $18 - $20

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Job openings at Charles Grey

Charles Grey
Hired Organization Address Salem, NC Full Time
Responsibilities: - Answer incoming calls from customers, vendors, and dispatchers - Provide administrative support to e...

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