Regattabar Lounge Server

Job Summary

You’re upbeat around people, happiest in continuous motion, and great at juggling tasks. Now, imagine getting paid for doing what comes naturally to you. Sound good?

As Server, you will

• Be fully informed of beverage and menu offerings, in anticipation of guest needs and to deliver highly attentive service.
• Taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments
• May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register
• Maintain a safe, clean environment, which includes managing people with discretion and professionalism and occasionally diffusing difficult situations. 
• Ensure the area are clean and fully functional.
• Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.

Fundamentals

This is a part-time / on-call position. One-year serving experience is preferred. Clear, effective communication in written and verbal English is required. You must be able to accurately count cash and efficiently process transactions using company systems. Awareness of and compliance with all liquor laws, The Charles Hotel guidelines, policies and procedures is required. This position requires continuous movement and the ability to lift and carry up to 50 pounds. 

The Charles Hotel is an EEO/AA/Disabled/Veterans Employer

Responsibilities

QUALIFICATIONS:

• One-year serving experience in a high-end establishment is preferred.
• Fluency in English, verbally, writing and reading is required.
• The ability to work a varied schedule including late nights, holidays and weekends is necessary. 
• You must be able to accurately count cash and efficiently process transactions using company systems.
• Awareness of and compliance with all liquor laws, Charles Hotel guidelines, policies and procedures is required
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high-pressure situations.

RESPONSIBILITIES:

• Be fully informed of beverage and menu offerings, in anticipation of guest needs and to deliver highly attentive service.
• Maintain a safe, clean environment, which includes managing people with discretion and professionalism and occasionally diffusing difficult situations.
• Perform duties requested by management
• Comply at all times with The Charles Hotel standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc.
• Be familiar with the organization of the restaurant and lounge and know the function of each job position.
• Service guests with all food and beverage requirements in a warm friendly courteous and professional manner.
• Clear clean and reset tables as needed.
• Be familiar with the operation of the P.O.S. system.
• Carry out cashiering functions in closing checks and end of shift paperwork.
• Perform opening and closing procedures and side work duties according to station rotation assignment.

Property Details

The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table.

The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England décor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event.

Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan