What are the responsibilities and job description for the Inside Sales - Client Development Representative - Cell Solutions position at Charles River Laboratories, Inc.?
For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.
Job Summary
Client Development Representative for Cell Solutions will be working remotely in collaboration with marketing, inside and field sales roles, using enterprise systems for client relationship management and supported by a scientific / technical services team. The Client Development Representative is responsible for gathering market information targeted to individual clients by segments, therapeutic area or modality, driving engaged prospects through to contacts in the path of the client journey as a member of the assigned Sales Team. The role involves work with internal teams through to client facing activities and direct communication with typical end user personas in the client.
Essential Responsibilities
- Use tools for client relationship management and inbound data to work in partnership with marketing, operations and field sales to optimize the opportunity pipeline in an assigned or partnered territory.
- Identify, engage, and win new customers or contacts in partnership with the functions of client engagement, customer intelligence, product management and sales teams .
- Advance prospects and / or leads through to contacts by setting up in-person or virtual meeting opportunities for field sales roles; planning targeted outbound content in response to client engagement data with both unknown or known prospects.
- Develop competencies in effective use of the data available, including but not limited to website leads, Scileads, partners in brokerage sites, SFDC, SF Service Cloud and Maestro to expand
- Outbound reach into users at existing and new clients as part of account based marketing strategy
- Work and maintain a cooperative relationship with the assigned sales team to optimize the conversion to sales from qualified opportunities and contacts.
- Work closely with cross-functional stakeholders including but not limited to marketing, product management, project management, and operations within assigned Sales Team with the ability to draw on subject matter experts.
- Collaborate with Client Services team to research and develop precision targeted opportunities for prospected Sales opportunities and contacts.
- Enhance competencies by gathering data on market trends, competitive products and pricing, and an analysis of competitors.
- Gain knowledge of customer’s study needs and applications of Charles River products and services while continuously gathering account intel and data mine new sales opportunities.
- Plan, develop, implement, and optimize sales opportunity campaigns.
- Collaborate with the extended selling team to position Charles River products and services for market growth or share takeaway.
- Apply good practices to ensure optimal use of available enterprise tools such as CRM database via updates to sales opportunities, sales stages, marketing statuses, and customer intelligence data (SalesForce.com).
- Assist with special projects and perform other duties as assigned.
- Position does not require customer facing travel, but candidate may be required to participate in sales meetings and trade shows as necessary to build knowledge of clients, users and market competitive position.
Job Qualifications
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily using the skills and abilities outlined in this job description. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education, Experience, and Licensure
Compensation Data
The pay range for this position is $29.23 / hr - $36.11 / hr. USD annually. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.
About Corporate Functions
The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.
About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.
With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.
At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.
We’re committed to providing benefits that elevate your quality of life. Based on your position these may include : bonus / incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.
Equal Employment Opportunity
Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, veteran or disability status.
It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.
For more information, please visit www.criver.com.
Salary : $29 - $36
