What are the responsibilities and job description for the Director AI Risk & Policy position at Charles Schwab?
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
At the heart of innovation at Schwab, the AI Incubation and Enablement Team is where cutting-edge ideas come to life. Our mission is to develop new and novel AI applications that transform the way Schwab serves its clients, enhancing experiences and driving value across the organization. We don’t just solve today’s challenges, we anticipate tomorrow’s opportunities, pioneering solutions that position Schwab as a leader in financial services innovation.
As Schwab’s central business enablement team, we bridge the gap between research, technology, and business units, ensuring that AI-powered innovation is integrated seamlessly and strategically throughout the organization. From exploring transformative AI technologies to delivering practical applications, our team is dedicated to empowering every corner of Schwab with the tools, insights, and capabilities to succeed in an increasingly AI-driven world.
The Director of AI Risk and Policy will lead the implementation and oversight of Schwab’s AI risk management strategies. This role collaborates closely with legal, risk, and compliance teams to ensure alignment, enhance existing processes, and embed responsible AI practices across the organization. By working in partnership with these functions, this role aims to create a unified approach to AI risk governance, helping Schwab proactively manage risks while enabling innovation.
What You'll Do
Required Qualifications
Why Work With Us?
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
At the heart of innovation at Schwab, the AI Incubation and Enablement Team is where cutting-edge ideas come to life. Our mission is to develop new and novel AI applications that transform the way Schwab serves its clients, enhancing experiences and driving value across the organization. We don’t just solve today’s challenges, we anticipate tomorrow’s opportunities, pioneering solutions that position Schwab as a leader in financial services innovation.
As Schwab’s central business enablement team, we bridge the gap between research, technology, and business units, ensuring that AI-powered innovation is integrated seamlessly and strategically throughout the organization. From exploring transformative AI technologies to delivering practical applications, our team is dedicated to empowering every corner of Schwab with the tools, insights, and capabilities to succeed in an increasingly AI-driven world.
The Director of AI Risk and Policy will lead the implementation and oversight of Schwab’s AI risk management strategies. This role collaborates closely with legal, risk, and compliance teams to ensure alignment, enhance existing processes, and embed responsible AI practices across the organization. By working in partnership with these functions, this role aims to create a unified approach to AI risk governance, helping Schwab proactively manage risks while enabling innovation.
What You'll Do
- Develop and execute a comprehensive AI risk management framework that complements existing risk, legal, and compliance efforts.
- Define policies, standards, and best practices for AI ethics, privacy, and security.
- Partner with legal, risk, and compliance teams to address AI-specific regulatory requirements, ensuring that efforts are collaborative and mutually supportive.
- Act as a resource to legal, risk, and compliance functions, providing expertise in AI technologies and their implications for policy and risk management.
- Collaborate with external stakeholders, including regulators and industry groups, to stay ahead of emerging AI risks and compliance trends.
- Prepare regular reports for senior management on AI risk metrics, incidents, and trends, ensuring transparency and alignment with existing governance processes.
- Prepare materials for Schwab’s AI Council, composed of senior leadership, to support key decision-making on AI policy, governance, and strategic priorities.
- Promote a culture of ethical AI use by partnering with cross-functional teams to drive awareness, education, and training initiatives across the organization.
- Serve as a subject matter expert for AI governance, ensuring that AI risk management practices evolve with the latest advancements in technology and policy.
Required Qualifications
- Bachelor’s degree in Computer Science, Data Science, Risk Management, or a related field. A Master’s degree is preferred.
- 8 years of experience in risk management, compliance, or a related field, with at least 3 years focusing on AI/ML systems.
- 3 years of experience Demonstrated expertise in AI/ML technologies, frameworks, and their ethical, legal, and societal implications.
- 5 years of Proven experience developing and implementing risk management frameworks in collaboration with legal, compliance, and risk teams.
- 3 years of experience with Strong knowledge of regulations and standards related to AI ethics, privacy, and security.
- Preferred Qualifications:
- Excellent analytical, problem-solving, and decision-making skills.
- Strong leadership and communication abilities, with experience working collaboratively with cross-functional teams.
- Certifications such as Certified Information Systems Risk Manager (CISRM) or similar are a plus.
Why Work With Us?
- Be at the forefront of shaping responsible AI practices in financial services.
- Collaborate with legal, risk, and compliance teams to ensure alignment and enable proactive AI risk management.
- Work in a dynamic environment that values innovation, ethical responsibility, and continuous learning.
- Opportunity to lead Schwab’s efforts in building a robust and responsible AI ecosystem.
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
