What are the responsibilities and job description for the Organization Design & Transformation, Senior Manager position at Charles Schwab?
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
The Organizational Design and Transformation Senior Manager supports the design and implementation of enterprise-wide organizational design and effectiveness efforts which primary includes organizational design and transformation projects. In this role, you will work and collaborate with business leaders and HR Business Partners to design effective organizations.
What You Are Good At
Required Qualifications
To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have:
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
The Organizational Design and Transformation Senior Manager supports the design and implementation of enterprise-wide organizational design and effectiveness efforts which primary includes organizational design and transformation projects. In this role, you will work and collaborate with business leaders and HR Business Partners to design effective organizations.
What You Are Good At
- Partner with managers and senior leaders to understand their strategy and design/re-design sustainable organizational structures that will support their vision and move the business forward.
- Lead organizational transformation efforts of various sizes, including making recommendations to HR Business Partners and business leaders on organization structure alternatives that support their strategy and increase their organizational efficiency.
- Stay on top of emerging roles and organizational structure standard methodologies and integrate principles and guidelines, where appropriate, to improve span of control and ensure appropriate layers within the organization.
- Build strong, reciprocal relationships with HR Business Partners and Talent Management. Share standard methodologies, partner on solutions, and move the organizations forward together.
- Push leaders to think strategically in order to effectively transform organizations.
- Develop deep business acuity across Schwab to be able to provide thought leadership and maintain consistency in organizational structures across the firm.
- Build tools and resources that business leaders and HR Business Partners can use as guidelines to support their Organizational Design efforts such as job aids, playbooks, etc.
- Coach leaders using a variety of assessment tools (Hogan, Gallup Strengths, 360 Assessments, Career Coaching, etc.)
- Support the development and implementation of a strategic workforce planning strategy.
- Develop talent analytics presentations to advise data-based decisions.
- Perform ad-hoc and standard analysis including external/internal research on standard methodologies and reporting to support team efforts.
- Advise on change management efforts for organizational design implementations.
- Participate in cross-functional human resources projects as needed.
- Employees may have the flexibility for a hybrid schedule, following our hybrid work flexibility program where they divide their time between working remotely or in the office. This role is expected to be in the office 4 days a week for the first six months, then transition to be in office 3 days a week.
Required Qualifications
To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have:
- A minimum of 10 years in an Organization Development, HR Consulting, or Strategic Human Resources role for a large organization.
- Strong facilitation skills, including the ability to lead teams through difficult discussions.
- Ability to influence without authority using strong consultation and coaching skills.
- Demonstrated experience with successfully influencing executive leadership.
- Knowledge and understanding of competitive organization design principles, methodology, process and tools. '
- Experience supporting organizational change initiatives required for implementing new or refreshed organization design/development principles.
- Project management experience with demonstrated ability to plan and supervise the delivery of projects, anticipate appropriate resources, ensure quality, professional work and maintain high standards.
- Well-developed presentation skills in order to provide detailed explanations and interpretation of factual and conceptual information.
- Advanced knowledge of Microsoft Excel and PowerPoint required.
- Graduate degree preferred (MBA, I/O Psychology or other related field).
- Strong business acuity with financial services and/or banking experience preferred.
- Ability to work under tight target dates; plan, prioritize and carry out multiple, detailed tasks with limited supervision.
- Good judgment to know when and how to mentor senior leaders on organizational efficiency and design.
- Strong customer orientation and ability to work reciprocally with team members, across functions and business/functional groups.
- Ability to anticipate obstacles, think on the fly and be prepared with contingency plans.
- Experience in Strategic Workforce Planning strongly preferred.
- Experience utilizing organizational modeling software (i.e. Orgvue) preferred.
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance