What are the responsibilities and job description for the Product Owner, Middle Office Services position at Charles Schwab?
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Schwab Operations provides operational support for all Schwab enterprises including, but not limited to, Advisor Services, Investor Services and Schwab’s International business. Schwab Operations supports external and internal clients, Branch Financial Consultants and Independent Investment Advisors to fulfill our purpose of championing every client’s goals with passion and integrity. We inspire client loyalty by creating and delivering a world-class operational support experience while also focusing on employee loyalty and team collaboration.
The Middle Office Services (MOS) Asset Transfer Platform team is responsible for facilitating the modernization and maintaining the viability of Schwab systems that support cash management solutions, transfer of assets and mitigating risks associated with the processing of their transactions. The team leverages its business and technical expertise in partnership with business and technology stakeholders to implement a strategic vision for the platform including participation in design, requirements development, prioritization, development, testing and certification activities. The Product Owner (PO) plays a critical role in realization of the platform vision with focus on individual systems and their enterprise interdependencies.
Within this team, the PO will report to the Director overseeing Asset Transfers and Cash Management Solutions core system functionality. The individual in this role will collaborate with key business & IT stakeholders and partners in defining scope, interpreting requirements and priorities for the modernization and transformation of these systems. You will act as a liaison/partner to maintain business and IT alignment.
What you have
To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required Qualifications
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Schwab Operations provides operational support for all Schwab enterprises including, but not limited to, Advisor Services, Investor Services and Schwab’s International business. Schwab Operations supports external and internal clients, Branch Financial Consultants and Independent Investment Advisors to fulfill our purpose of championing every client’s goals with passion and integrity. We inspire client loyalty by creating and delivering a world-class operational support experience while also focusing on employee loyalty and team collaboration.
The Middle Office Services (MOS) Asset Transfer Platform team is responsible for facilitating the modernization and maintaining the viability of Schwab systems that support cash management solutions, transfer of assets and mitigating risks associated with the processing of their transactions. The team leverages its business and technical expertise in partnership with business and technology stakeholders to implement a strategic vision for the platform including participation in design, requirements development, prioritization, development, testing and certification activities. The Product Owner (PO) plays a critical role in realization of the platform vision with focus on individual systems and their enterprise interdependencies.
Within this team, the PO will report to the Director overseeing Asset Transfers and Cash Management Solutions core system functionality. The individual in this role will collaborate with key business & IT stakeholders and partners in defining scope, interpreting requirements and priorities for the modernization and transformation of these systems. You will act as a liaison/partner to maintain business and IT alignment.
What you have
To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required Qualifications
- 3-to- 5 years’ experience managing requirements for multiple large, complex and cross functional projects. Emphasis on systems, technologies, business process redesign, and knowledge of technical environments.
- Strategic mindset to help drive product management decisions, governance, and long-term vision.
- Strong analytical and problem solving skills - ability to quickly analyze data to identify key insights and apply them to the business; quantitative and qualitative analysis.
- Confidence in presenting both strategic and tactical vision to the team and management for both big-picture planning and day-to-day management of project goal.
- Ability to align and unify ALL stakeholders to a shared vision and a common focus; including senior leaders.
- Excellent communication, interpersonal, organizational and negotiation skills.
- Product and project management skills; business judgment, including ability to balance resources, evaluate and address risks, and concisely articulate where trade-off decisions are to be made.
- Strong orientation to clients, including ability to understand needs and apply this knowledge to product enhancements, online user experience, and communication content (internal and external).
- Ability to analyze and communicate technology recommendations to business stakeholders.
- Proven ability to write business requirements, including user stories, use case development and work flow documentation.
- High attention to detail and the ability to see things through from concept to implementation.
- Competence in Microsoft Office tools including Outlook, Word, Excel, PowerPoint and Visio
- Bachelor’s degree or equivalent business experience
- 5 years’ experience in software development methodology (Agile Framework).
- Securities Industry and Operational background, with a focus on cash management solution.
- Prior working knowledge of JIRA or any related Scrum tools.
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
