Software Engineer - Conversational AI - Hybrid

Position Type: Regular
Your opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

As a Software Engineer in the Conversational AI team, you will play a key role in designing, developing, and implementing next-generation experiences for our clients through Schwab's virtual assistant. You'll work as part of team that works closely with our Product, Data Science, UX design, Architecture, fellow Engineers, and various stakeholders and partners to deliver innovative solutions that enhance the customer journey at a world class financial institution.

Key Responsibilities:

• Demonstrate knowledge of software development and engineering principles, leveraging domain knowledge to contribute to the evolution of the conversational AI platform and its integration into our web and mobile experiences
• Develop and implement client-facing virtual assistant solutions using Dialogflow, Natural Language Processing (NLP) and Java SpringBoot, ensuring seamless intent recognition and action-driven interactions
• Contribute to the design and development of microservices that integrate with various backend systems on Google Cloud Platform (Google Cloud Platform)
• Collaborate with cross-functional teams to align on technical strategies that deliver exceptional client experiences
• Communicate effectively with stakeholders to ensure clarity in project objectives, technical solutions, and expected outcomes
• Ensure compliance with financial services industry and organization-specific standards to deliver secure, scalable, and compliant solutions
• Participate in agile development processes (Scrum / SAFe) to iterate quickly on new features, ensuring high performance, reliability, and scalability
• Develop RESTful services, API integrations, and data exchange between systems to enable real-time interactions between the virtual assistant and backend systems
• Be proactive in adopting and contributing to best practices in development, code reviews, and continuous integration and deployment (CI/CD) pipelines on Google Cloud Platform

What you have

Required Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field from an accredited university OR meets years of experience
• 2 years of software development and engineering experience with languages such as Java, C#, Python, etc.
• Background in RESTful API design, development, and integration
• Ability to document and manage technical risks and dependencies
• Familiarity with agile development methodologies, with experience contributing to sprint planning and backlog refinement

Preferred Qualifications:

• Prior experience developing conversational AI or chatbot solutions in the financial industry
• Experience in Java SpringBoot and microservices architecture, with hands-on development in Google Cloud Platform environments
• Ability to work with modern DevOps tools and CI/CD practices in cloud environments (e.g., GitHub, Bamboo, Google Cloud Platform terraform, Cloud Run, Harbor)

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

What's in it for you

At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you - both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.