What are the responsibilities and job description for the Claims Operations Specialist position at Charles Taylor?
We are currently seeking a Claims Operations Specialist to join our team of talented professionals in our Gallatin, TN office.
Responsibilities:
Performs broad range of administrative functions, including but not limited to:
- Administrative support in processing, or leading the preparation of:
- Service Agreements
- Claim Setup
- Intake and Invoicing
- Maintain Tracking Spreadsheets
- Support of Others on the Team when needed (photos, file downloads, etc.)
- Basic Accounting duties such as distribution of checks, filing, purchases, filing and credit card reconciliation.
- General office management duties such as:
- Schedule building maintenance
- Meeting preparation and scheduling
- Ordering lunch when needed for meetings or office events
- Maintains calendars for conference rooms
- Reviews, sorts and distributes mail and other correspondence
- Coordinates the shipping of mail and packages
- Orders and maintains office supply, grocery, and forms inventory
- Equipment Management
- Building Maintenance & Repair Scheduling
- Coordinates staff events such as cookouts, offsite outings, and other company events
- Performs other duties and/or responsibilities as assigned
Skills and Experience
- High school diploma or equivalency and five-ten years of administrative assistance experience or a combination of post high school education and experience equal to ten years
- Experience as executive assistant is preferred, or experience as administrative assistant in construction, insurance, or expert consultation industries
- Ability to communicate effectively verbally and in writing
- Ability to establish and maintain effective working relationships, and to work together as a team
- Document management and control experience
- Ability to perform basic mathematical calculations
- Ability to maintain a filing system and accurate records
- Ability to perform assigned responsibilities with minimal supervision
- Ability to prioritize, organize and perform multiple work assignments simultaneously
- Time Management Skills
- Decision Making Skills
- Knowledge of basic computer operational functions
- Knowledge of office practices, procedures, professionalism and etiquette
- Self starter with experience working independently as well as in a team environment
- Intermediate to advanced skill in utilizing Microsoft Office (Word, Excel, Teams and Outlook)
- Skill in preparing clear and concise procedures, correspondences, and other written materials
Why join Charles Taylor?
We are very proud of the fact that nine out of ten of our people recommend Charles Taylor as a place to work. We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business.
We are very committed to ensuring our people are given continuous learning and development. As well as structured induction programs and job training, we provide study support for relevant professional qualifications and have a Core Learning & Development Curriculum.
Equal Opportunity Employer
Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.
