What are the responsibilities and job description for the Full Time, Sales Associate - Flagship Location position at Charles Tyrwhitt Inc?
What You’ll Do
As a Full-Time, Sales Associate, you’ll be at the heart of our store, delivering an exceptional shopping experience that embodies the Charles Tyrwhitt spirit. Your role will be a blend of customer engagement, sales expertise, and operational excellence.
- Provide outstanding customer service, offering expert advice on menswear styling, measuring, and creating polished looks
- Support the management team in developing a professional store team to achieve company goals
- Drive sales by practicing professional salesmanship in line with company policies
- Ensure merchandise is attractively displayed according to visual guidelines
- Assist with general store operations, including restocking and handling shipments
What We’re Looking For
We’re seeking a confident, customer-focused individual with a passion for fashion and a keen eye for style. Prior experience in fashion or luxury retail is ideal, but more importantly, you’ll bring enthusiasm, a can-do attitude, and a strong sense of professionalism. Retail experience is required, but we provide full training to ensure you understand our brand, products, and customers.
- Flexible availability, including evenings, weekends, and holidays. We offer rotating weekend scheduling in our efforts to support work-life balance
- Proven ability to meet or exceed sales targets, ideally in retail or fashion
- Skilled in delivering high-quality, personalised service to build lasting customer relationships
- Strong knowledge of the fashion industry, including trends and seasonal styles
- Clear, professional, and engaging communication skills
- Adaptability to shifting store priorities, seasonal demands, and new initiatives
- High standards of professionalism in appearance, punctuality, and work ethic
What You Can Expect from Us
At Charles Tyrwhitt, we’re more than just a brand—we’re a team that values our people as much as our products and customers. As a privately owned business, we foster a welcoming and collaborative environment, free from the rigid structure of a corporate giant. Our senior leaders are approachable, transparent, and always open to fresh ideas that make this an even better place to work.
We believe in rewarding hard work and creating an exciting, motivating atmosphere for our teams. Beyond competitive pay and career development opportunities, you’ll enjoy:
- Quarterly bonus based on team sales performance
- Fun & rewarding sales competitions with monetary prizes through our company Intralink site
- Uniform allowance from day one – dress sharp in Charles Tyrwhitt from head to toe!
- 401(k) with 5% company match to help you plan for the future
- Comprehensive medical, dental, and vision insurance for you and your family, with company contributions
- Generous PTO for flexibility and work-life balance
- PayActiv partnership – access wages you've already earned before payday!
- Flexible Spending Account for additional financial benefits
- Employee Assistance Program for support when you need it
*As required by law, this role can reasonably be expected to pay a base salary to the successful candidate anywhere between $18 - $21 per hour. Not including bonus, uniform allowance, & other incentives.
Pay is also dependent upon experience related to the role*
*This role requires work authorization to work in person within the United States*
Who we are
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.
That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of the entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.
Charles Tyrwhitt’s spiritual home and flagship store is located on London’s Jermyn Street, in the United Kingdom where our presence is well know. We also have a strong online presence in the US, with retail stores in 7 states and a New York head office. We also operate across Europe and Australia! Pretty impressive, eh? And as of 2022, we're proud to be recognized as a carbon-neutral retailer as we continue our journey to be a sustainable business.
Learn more about us at https://www.charlestyrwhitt.careers/
‘I am Proud and Free to be me!’
Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial group. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. We want colleagues to love working for CT and for it to feel like a place where they can be, and want to be, themselves.
Salary : $18 - $21