What are the responsibilities and job description for the Assistant Boat Club Manager position at Charleston Boat Club at Ripley Light Drystack?
Job Title: Assistant Boat Club Manager
Location: Charleston, SC
Job Type: Full-Time, Onsite
Reports To: Boat Club Manager
About Us:
Charleston Boat Club is a premier membership-based boat club offering hassle-free boating to our members in the heart of the Lowcountry. We are passionate about delivering exceptional customer service, maintaining a top-notch fleet, and creating a vibrant community for boating enthusiasts. We're looking for an energetic, organized, and customer-focused Assistant Boat Club Manager to join our growing team.
Position Overview:
The Assistant Boat Club Manager supports day-to-day operations, ensuring smooth club activity, high member satisfaction, and proper fleet management. This role is hands-on, working closely with members, staff, and vendors, and is perfect for someone who thrives in a dynamic, outdoor environment.
Key Responsibilities:
- Assist in daily operations including boat checkouts, returns, fueling, and maintenance coordination.
- Deliver excellent customer service by building strong relationships with members and addressing their needs.
- Supervise dock staff, ensuring team efficiency and a safe, professional atmosphere.
- Assist with scheduling, onboarding new members, and training staff.
- Monitor and maintain the cleanliness, functionality, and presentation of the fleet and marina area.
- Support marketing efforts, events, and member engagement initiatives.
- Assist with administrative tasks such as inventory tracking, safety logs, and reporting.
- Step in for the General Manager when needed.
Qualifications:
- Prior experience in marina, hospitality, recreation, or customer service roles.
- Boating knowledge and comfort operating various types of vessels.
- Strong organizational and leadership skills.
- Excellent communication and interpersonal abilities.
- Basic computer skills (experience with booking or member management systems).
- Valid driver’s license; boating license or certification a plus.
- Able to work on weekends.
What We Offer:
- Competitive compensation
- Opportunities for advancement
- Training and boating certification support
- Fun, team-oriented environment on the water
How to Apply:
Please send an introduction and your resume to js@boatclubcharleston.com.