Restaurant Server

Primary Purpose: The primary purpose of this role is to provide guests with an excellent restaurant and bar experience, ensuring both food and beverages are properly served while adhering to established controls and protocols.

Work Performed: The Part-Time Restaurant Server with Bartender Experience will be tasked with the following duties, responsibilities, and assignments:

• Schedule dining reservations and arrange parties or special services.
• Ensure prompt and courteous service to guests.
• Answer telephone calls and process phone orders.
• Greet guests, escort them to tables, provide menus, answer dining-related questions, and suggest food and beverage items.
• Take food and beverage orders, relay orders to the kitchen, and serve food to guests.
• Dispense alcoholic beverages and control service to ensure accordance with liquor laws and company policies and regulations.
• Perform side duties such as cleaning, sanitizing, garnish preparation, miscellaneous food and beverage preparation, stocking, etc.
• Coordinate amenity delivery requests in connection with the kitchen department.
• Monitor tables in assigned section ensuring all guests are served.
• Address guest complaints.
• Collect and process guest payments.
• Total receipts at end of shift to verify sales and clear cash register.
• Ensure tips are reported properly for tax processing.
• Clear dirty table settings and prepare tables for resetting.
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.
• Inspect dining room serving stations for neatness and cleanliness.
• Assist service staff as necessary to service guests in a timely manner.
• Ensure all alcohol is removed from counters and tables prior to closing time.
• Complete daily opening and closing duties.
• Account for all cash and secure money drops according to company policy.
• Observe Health Department guidelines for food handling and sanitation to prevent cross-contamination.
• Date and rotate food on a daily basis.
• Follow all company safety and security policies and procedures, including reporting accidents, injuries, and unsafe work conditions to management.
• Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Preferred Prior Experience:

• Six (6) months of previous customer service, restaurant, and/or cashier experience.
• Six (6) months of previous bartender experience.
• Hospitality experience.

Preferred Education:

• High school diploma or equivalent.

Required Licenses/Certification:

• Food Safety Training certified or become certified within the first 60 days of employment.
• Alcohol Awareness certified or become certified within the first 60 days of employment.

Preferred Technology:

• Previous experience with Micros operating system.

Physical Requirements:

• Able to lift a minimum of 50lbs occasionally and 10lbs regularly.
• Able to bend and squat repeatedly.
• Able to walk and stand for the duration of the scheduled shift.

Other:

• Flexible to work day shifts, evenings, nights, weekends, and holidays.