What are the responsibilities and job description for the Sales Manager position at Charleston Harbor Resort and Marina?
Job Title: Sales Manager
Reports to: Director of Sales
Charleston Harbor Resort and Marina, rated as the #1 resort in South Carolina, has a fantastic opportunity for a sales Manager to join our team. We offer FREE Parking, FREE associate shift meals and other benefits in an upscale Resort setting. The prime candidate will take pride in their work and demonstrate high levels of integrity.
The Sales Manager is responsible for:
- Promoting the sale of the hotel's facilities, by generating group business from regionally assigned corporate, association and SMERF market segments.
- Prospecting, sales calls, selling, negotiations, closing sales and meeting specified budgetary goals set in place each year.
- Understanding the product, the sales market, and the market needs
- Know how to make a profitable sales call, how to negotiate, and how to overcome objections, and how to service a sale.
- Make on-site and field presentations to prospective clients.
- Required to possess strong organizational & communicational skills as well as anticipating and correcting challenges before they arise.
This person makes outside sales calls with the ability to "close the sale". Actively pursuing new accounts on a weekly basis as well as consistently booking repeat business is a must. This position requires someone who is aggressive, takes ownership and has follow up through to close business.
Other Important duties:
- Maintain consistent verbal and written communication with clients.
- Work effectively with Rooms, Recreation, Catering, and Banquet Departments
- Consistently meet or exceed sales goals.
- Maintain and keep up to date accounts in Delphi including specific client notes.
- Follow up with each group after the meeting and maintain open communication for repeat business.
- Assume responsibility/accountability for ensuring contracted group programs are a success.
- Consistently call on new customers and develop new business.
- Be involved with the local community to develop business.
- Conduct site visits and participate in networking events.
- Attend all staff meetings and other in-house mandatory events.
- Produce a quarterly action plan and update as needed.
- Proactive attitude when it comes to making both team and individual goals.
- Work closely with DOS to develop strategies to help maximize revenue.
- Must be able to work flexible hours to include holidays and weekends.
Qualifications/Requirements:
- Hospitality experience is preferred with experience in Delphi and Opera
- At least 2 years in hotel sales in a full-service resort/hotel or related industry
- Bachelor’s degree in hospitality, Hotel Management, Business, Sales, or similar field
A minimum of 2 years in hotel sales, in a full-service resort/hotel or related industry experience, required in a property of similar size.
Applicants must be able to pass a drug test and background check.
Job Type: Full-time
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
