What are the responsibilities and job description for the Restaurant Manager - Charleston's Restaurant - Tulsa position at Charleston's Restaurant?
RESPONSIBILITIES
- Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved
- Manage operations with passion, integrity, and knowledge while promoting the culture and values of the restaurant;
- Implement new company policies and procedures by developing plans and instructing staff
- Provide direction to shift leaders, and staff to achieve restaurant goals
- Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
- Provide coaching and feedback to managers and staff and assess performance on an ongoing basis
- Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations
- Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness
- Consistently monitor product and labor costs to remain within goals
- Solicit guest feedback to understand the needs and wants of customers
- Train and coach staff on guest services principles and practices
- Follow the restaurant policies and procedures, including those for cash handling and safety/security
- Monitor and maintain the POS System
- Assist in new menu implementation
- Develop and implement creative solutions to areas of improvement
- Assist in conducting staff and daily pre-shift meetings
- Assist in any areas of the restaurant when staffing constraints require
- Identify employee weaknesses and retrain as necessary
QUALIFICATIONS:
Education: College degree preferred
Previous Experience: 2-3 years recent restaurant experience preferred
- Able to learn and use POS System
- Able to lift minimum of 10-25 lbs. Complete training in all areas of restaurant
- Must be able to take direction and delegate responsibilities
- Able to work in a fast paced environment
- Able to work nights, weekends, and holidays
Certifications: ServSafe Certification Preferred Additional Skills: Spanish ( )
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Education:
- High school or equivalent (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: Multiple locations
Salary : $50,000 - $60,000