Demo

Human Resources Manager

Charlestowne Hotels
Memphis, TN Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 4/6/2025

The Human Resources Manager’s primary role is leading the day-to-day operation of the hotel’s HR functions, including recruiting, teammate onboarding, coaching & counseling, staff retention, and benefits & leave administration. This position will also oversee general accounting functions and payroll.

 

Tasks & Responsibilities:


Human Resources Functions:

  • Establish, attract, and maintain a strong recruitment pipeline of highly candidates; proposing creative ideas on attracting talent.
  • Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
  • Assists with conducting background checks and employee eligibility verifications.
  • Networks with the community, visits local schools, meets with recruitment agencies, and attends local job fairs, developing and maintaining a network of contacts to help identify and source qualified candidates.
  • Ensures completion of new hire paperwork; overseeing I-9 government compliance and other federal and state compliance tasks.
  • Conducts and leads new hire orientations.
  • Develop a culture forward atmosphere for the enjoyment of our team members by leading, assisting, and helping facilitate employee recognition programs/events.
  • Analyzes market trends, specifically in compensation and benefits, and turnover statistics to create an action plan for attracting and retaining top talent.
  • Participates and issues guidance on development plans, employee disciplinary issues, terminations, and investigations in conjunction with the hotel’s Department Head and the Corporate Human Resources team.
  • Champion continued development, motivation, training, and education of team members to achieve their personal goals and growth.
  • Maintains a vast knowledge regarding our benefit offerings to accurately explain and/or answer employee questions.
  • Monitor and maintain Leave of Absence status of employees; working in conjunction with the Corporate Human Resources team.
  • Actively promotes company open door policy
  • Reports and monitors Worker’s Compensation and unemployment claims, as necessary.
  • Assists in maintaining compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
  • Performs other duties as assigned.


Accounting Functions:

  • Assist in creating and implementing best practices and procedures for the property regarding accounting.
  • Verify and approve all vouchers and petty cash receipts for payment.
  • Process payroll for employees; monitoring wages, tips, hours, and overtime.
  • Monthly audit of General Cashier safe.
  • Monitor and maintain all contracts and other legal financial records.


Education and Experience:

  • Bachelor's degree in Human Resources, Accounting, Business Administration, or related field required.
  • Minimum of 3 years in Human Resources, Accounting, Hospitality, or Food & Beverage preferred.
  • Previous experience and knowledge of StayNTouch Software, Digital Dining, and M3 Hospitality Accounting a plus.


Required Skills/Abilities:

  • Excellent communication skills, both written and verbal
  • Excellent interpersonal and conflict resolution skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to multitask by prioritizing tasks and delegating them when appropriate.
  • Ability to remain flexible to constant change.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Thorough knowledge of federal, state and local employment-related laws and regulations, such as FMLA, ADA, EEO, OSHA, Workers' Compensation, etc.
  • Proficient in Microsoft Office Suite, G-Suite or related software.
  • Proficiency with or the ability to quickly learn the organization’s property management, accounting, point-of-sale, HRIS, and talent management systems.
  • Must be willing to workdays, nights, overnights, weekends, and holidays, and dates that meet the demands of a hotel environment


Physical Demands:

  • Stand, sit, or walk for an extended period of time; prolonged periods sitting at a desk and working on a computer.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Must be able to access and navigate through each department at the hotel.


This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

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