What are the responsibilities and job description for the Server position at Charley's Steak House?
About the Position: In the Server role, you will be interacting, taking orders, and serving meals to guests in the dining area. At the core of our front-of-house team, servers have the guest's interest as the utmost priority. We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our culture; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but also rolls out the red carpet for our employees with competitive benefits & a great work environment.
About YOU: You are energetic, highly motivated, and have a passion for hospitality where pleasing our guests comes naturally. You are able to work in a fast-paced environment, possess excellent multitasking skills, and are willing to work as part of a team.
Benefits & Perks:
About YOU: You are energetic, highly motivated, and have a passion for hospitality where pleasing our guests comes naturally. You are able to work in a fast-paced environment, possess excellent multitasking skills, and are willing to work as part of a team.
Benefits & Perks:
- Health Insurance - A Robust Group Health Insurance and Dental Insurance is available based on certain eligibility criteria.
- Holidays Off - All restaurants are closed during major holidays, including Thanksgiving, Christmas, July 4th, Memorial Day, Labor Day, and Super Bowl Sunday.
- Personal Time Off, Sick Leave & Flexible Schedules - We encourage our team members to take regular time off to maintain a healthy work-life balance.
- Restaurant Discounts - Hourly employees plus three guests will receive 50% off total food and N/A beverage when you dine in at any Talk of the Town Restaurant. Managers will receive an exclusive dining card to dine each quarter.
- Employee Recognition - Employee of the Month program and tenured employee recognition and gifts.
- Direct Deposit - Payroll is paid by direct deposit and stubs will be emailed to the employee’s email.
- Giving Back – Monthly Round Up for Charity program at all Talk of the Town Restaurants to support local charities in our community.
- Family Culture Environment - A family owned and operated company since 1974, it is our goal at Talk of the Town Restaurants to make each employee feel like family!
Essential Duties:
- Present menu, answers questions, and makes suggestions regarding food and service
- Record orders in POS System
- Relay orders to kitchen and serve courses from kitchen/service bars
- Observe guest and respond to any additional requests
- Total bills and accept payments
- Always maintain composure and hospitality nature with guests and other staff
Qualifications:
- Hospitable
- Has server experience in full service restaurants preferred (1-3 years, but willing to train the right candidate)
- Has flexible schedule to work during nights, weekends, and holidays as needed
Skills & Abilities:
- Must be able to stand for 5 to 7 hours
- Ability to lift and move 20 to 30 pounds
- Be collaborative, using a team approach to creating an equitable workplace environment and have respectful working relationships
- Eager to learn and grow
Salary : $10 - $13
