What are the responsibilities and job description for the Store Manager position at Charleys Philly Steaks?
Overview
We are seeking a dedicated and dynamic Store Manager to lead our retail team. The ideal candidate will have a passion for customer service and a strong background in retail management. As the Store Manager, you will be responsible for overseeing daily operations, ensuring exceptional customer experiences, and driving sales growth. This role requires excellent organizational skills, effective time management, and the ability to train and develop staff.
Duties
- Oversee daily store operations to ensure efficiency and effectiveness.
- Train, develop, and mentor assistant managers and staff members to enhance their skills.
- Implement sales strategies to meet or exceed store performance goals.
- Maintain high standards of customer service by modeling excellent phone etiquette and interpersonal skills.
- Manage inventory levels, including ordering stock and conducting regular audits.
- Utilize POS systems for transaction processing and inventory management.
- Negotiate with vendors to secure favorable terms for products and services.
- Foster a positive work environment that encourages teamwork and collaboration.
- Ensure compliance with company policies and procedures.
Qualifications
- Proven experience in retail management or as an assistant manager.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent time management skills to prioritize responsibilities efficiently.
- Familiarity with POS systems is preferred.
- Multilingual abilities are a plus, enhancing communication with diverse customers.
- Experience in training development to cultivate staff capabilities.
- Strong negotiation skills to effectively manage vendor relationships.
- A commitment to providing outstanding customer service.
Join our team as a Store Manager and play a pivotal role in creating an engaging shopping experience while leading a motivated team!
Job Type: Full-time
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Alexandria, VA 22315 (Required)
Ability to Relocate:
- Alexandria, VA 22315: Relocate before starting work (Preferred)
Work Location: In person
