What are the responsibilities and job description for the Accounts Receivable Credit Representative position at Charlie's Produce?
Overview
Charlie’s Produce - Who We Are
Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie’s was founded in quality, and we are proud that it is still our focus.
With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce.
What we offer:
- An amazing company culture!
- Medical/Dental/Vision on the first of the month following hire.
- ESOP (Profit Sharing) and 401(k).
- Paid vacations, paid holidays.
- Pre-tax commuter benefits, and onsite parking.
- Coverage under State Sick Leave.
- 100% Prepaid College Tuition for employees and their dependents.
- Employee assistance program (EAP).
Additional Compensation Details:
- $23.00 - $27.00 per hour; dependent on Experience and Location of Role
- Potential 90-day performance-based raise
- Yearly review with possibility of increase based on performance and tenure
Responsibilities
Schedule
Monday – Friday 8a – 430pm
The Role
Responsible for Credit and Collection management of assigned customers. Ability to work in fast paced environment. Must be able to effectively prioritize work to maximize performance. Ability to work independently. Accurate & timely reconciliation & deduction analysis of assigned customers.
Essential Responsibilities Include but Not Limited To
- Review Aging of assigned accounts weekly.
- Engage in collection calls on past-due invoices as well as analyze customers from a risk standpoint and make recommendations to supervisor on all high-risk customers.
- Ensure deductions are valid; reconcile accounts with customer regarding disputes, returns and discrepancies.
- Work with sales team to address customer issues.
- Develop and maintain customer relationships.
- Provide excellent customer service.
- Research and ensure proper documentation is obtained to adjust AR balances in a timely fashion.
- Prompt and professional responses to customer inquiries.
- Inform management of delinquent AR, aged deductions, and any other significant customer issues.
- Work with the cash application team to ensure proper payment processing and provide back up.
- Initiate refund process, other responsibilities as requested by supervisor.
- Complete special projects as assigned.
Qualifications
Required Skills and Experience
- College Degree in related field and/or equivalent work experience in a similar role.
- Excellent communication skills.
- Ability to exercise sound judgement, and independent thinking.
- Bachelor’s Degree preferred
- Intermediate knowledge of MS Word/Excel
- Intermediate data entry skills
- Excellent written and verbal communication skills
Hear from Charlie's employees
Supplemental Information
This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com)
Visit our Employment Page for more details or to view our privacy center: https://www.charliesproduce.com/careers/
Charlie's Produce is an Equal Opportunity Employer.
Recruiters - DO NOT CONTACT!
Salary : $23 - $27
