What are the responsibilities and job description for the Revenue Cycle Specialist position at Charlotte Community Health Clinic?
Job Description
Job Description
Job Description
Title : Revenue Cycle Specialist
Department : Billing
Classification : Hourly; Non-Exempt
Reports To : Revenue Cycle Supervisor
Direct Reports : None
Position Summary
The Revenue Cycle Specialist will work under the general supervision of the Revenue Cycle Supervisor. This position is responsible for ensuring the processing of claims to our payers daily along with working self-pay accounts as well as creating payment plans for patients with self-pay balances and posting payments when received via phone along with handling all other tasks as assigned. This position will also be responsible for researching and correcting billing errors.
CCHC Core Requirements
- Patient Centered Customer Service – Whether directly or indirectly, we work to support the delivery of an excellent patient experience to everyone served by the organization.
- Caring and Compassion – We provide empathic comfort to those in distress and share kindness in all interpersonal interactions.
- Respectful Communication – We communicate openly, honestly and without judgment while honoring each individual’s uniqueness and assuming the best of those with whom we interact.
- Teamwork – We are members of a diverse interdisciplinary team working together to meet a common goal.
- Accountability – We accept our individual and team responsibilities, and we meet our commitments. We take responsibility for our performance and actions.
- Customer Safety – We recognize and correct potential hazards to protect our customers and ourselves.
Key Responsibilities
Performs other related duties as assigned.
Minimum Qualifications
Required : High school diploma required.
Preferred : Minimum of 1 year of medical billing experience, preferably within a healthcare environment. Experience with Electronic Health Record (EHR) systems such as Epic. Experience working in a Federally Qualified Health Center (FQHC) environment.
Other Skills, Knowledge, and Abilities
Understanding of claim resubmissions or secondary billing of claims, corrected claims, void and replacement claims, and refiling to insurance. Willingness to train and become a certified coder. Able to communicate effectively and interact in a friendly, professional manner with a wide range of staff, physicians and public. Ability to plan, prioritize, and complete delegated tasks with attention to detail and sometimes under tight deadlines. Good written and oral communication skills. Must maintain the highest level of confidentiality in work.
Physical Demands and Work Environment
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
The physical demands associated with this position include but are not limited to : frequent lifting, bending, climbing, stooping, and pulling; frequent repetitive motions; continuous standing and walking; repetitive movement of hands and fingers (typing and / or writing); lifting of greater than 50 pounds.
The noise level in the work environment is low, consistent with that of a typical office.
Company Description
Started in 2000 by a group of committed volunteers, Charlotte Community Health Clinic is a Federally Qualified Health Center (FQHC) that offers high-quality medical, dental, and behavioral health services for children and adults.
Although we serve all populations, as a FQHC, we have a special purpose of serving the underserved. We work towards a healthy community where all individuals, regardless of ability to pay, have access to affordable, quality, and comprehensive health care. We accept most major health insurance plans, as well as Medicaid and Medicare. For patients without health insurance, we offer a discount program based on income and family size.
Our organization is growing! At present, we have three standalone sites as well as additional satellite locations. We are thrilled about the expansion of care that our growth allows us to provide. Our goal is to recruit, develop, and retain a team that not only meets the minimum job qualifications, but shares our passion for serving those who need it most.
For more information about us, use the link below :
https : / / charlottecommunityhealth.org / en /
Benefits
