What are the responsibilities and job description for the Manager of Technical Operations position at Charlotte Hornets?
Position Overview
The Manager of Technical Operations is responsible for assisting the Senior Director of Technical Operations with managing and coordinating a wide array of functions for HSE and Spectrum Center, including but not limited to event crewing, audio/video needs, studio production and recording, equipment maintenance and repair, ordering of parts and operation of electronics systems and equipment design for all basketball and non-basketball related events.
Core Values
HSE Embodies The Following Core Values
To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.
This is a full time benefit eligible position. HSE is dedicated to creating and upholding a welcoming environment that celebrates diversity.
HSE provides valuable benefits and competitive time off policies to help you and your family lead healthy, balanced lives.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. All requests for medical or religious accommodations to perform the stated job duties will be considered.
The Manager of Technical Operations is responsible for assisting the Senior Director of Technical Operations with managing and coordinating a wide array of functions for HSE and Spectrum Center, including but not limited to event crewing, audio/video needs, studio production and recording, equipment maintenance and repair, ordering of parts and operation of electronics systems and equipment design for all basketball and non-basketball related events.
Core Values
HSE Embodies The Following Core Values
- Integrity
- Teamwork
- Competitiveness
- Candor
- Accountability
- Resilience
- Responsible for assisting with technical needs ranging across all HSE and Spectrum Center events including Charlotte Hornets and all third-party events
- Set up of home and visiting TV/Radio broadcast, production studio, satellite and fiber transmission, audio and video systems, scoreboard and master control
- Assist with day-to-day activities including but not limited to equipment maintenance and repair, studio workflows and trouble shooting
- Assist with event production crewing for Charlotte Hornets and other identified events
- Responsible for inventory of all technical assets
- Assist with the technical production of game presentation elements for Charlotte Hornets and other sporting events
- Assist with setup and operation of PA system for various events
- Supervise production staff in carrying out the responsibilities of their operational areas
- Set up repair programs in accordance with the engineering plan
- Coordinate and work with the Charlotte Regional Visitor’s Authority (CRVA) as necessary
- Responsible for the management of DTV/IPTV Head end
- Maintenance and overall upkeep of patch room, editing suites and broadcast panels
- Other duties as assigned by manager
To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.
- Bachelor’s degree from an accredited college or university in Technical Operations or a related field or knowledge of comprehensive technical program design and development and audiovisual equipment normally acquired through completion of a Bachelor’s degree from an accredited college or university in Technical Operations or a related field
- Minimum of three to five years experience in facility/arena technical operations
- Strong customer service skills
- Excellent communication skills including written and verbal and the ability to present ideas clearly and concisely
- Strong interpersonal skills including listening to others and working well in a team environment
- Presents self in professional manner and has the ability to interact with all levels of the organization as well as outside contacts
- Ability to maintain the highest level of confidentiality
- Strong planning and organizing capabilities, detail oriented and can prioritize work activities and use time efficiently
- Can adapt to change in the work environment, can multi-task and can manage competing demands
- Strong computer skills and knowledge of Microsoft Office computer software programs
- Strong knowledge of audio and video production
- Strong technical background
- Ability to work under pressure, in a fast-paced environment while maintaining attention to detail
- Lifting and handling heavy video equipment required [50 – 100 pounds]
- Is dependable, consistently at work on time, follows instructions and responds to manager’s direction
- Ability to work irregular hours including evenings, weekends and holidays; must attend all home basketball games and arena events
- Ability to travel as needed
- Ability to attend company events
- Camera skills a plus
- Experience with Daktronics and Samsung hardware and software a plus
This is a full time benefit eligible position. HSE is dedicated to creating and upholding a welcoming environment that celebrates diversity.
HSE provides valuable benefits and competitive time off policies to help you and your family lead healthy, balanced lives.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. All requests for medical or religious accommodations to perform the stated job duties will be considered.
