What are the responsibilities and job description for the Assistant, HR position at Charlotte-Mecklenburg Schools?
NC 09 Hourly Non-Certified Schedule
Summary: The HR Assistant performs a variety of professional and technical work in staffing and onboarding or in other areas of HR if needed. This position maintains a pool of substitute teachers and substitute secretaries for the district. Completes tasks and provide exemplary customer service to principals, school-based secretaries, and payroll. Processes candidate applications, extends offers of employment, and manages candidate relationships through the hiring process to ensure a smooth transition of the candidate into their new role.
Essential Duties: (These duties represent a sample and may vary by position.)
Minimum
Knowledge / Skills / Abilities
Summary: The HR Assistant performs a variety of professional and technical work in staffing and onboarding or in other areas of HR if needed. This position maintains a pool of substitute teachers and substitute secretaries for the district. Completes tasks and provide exemplary customer service to principals, school-based secretaries, and payroll. Processes candidate applications, extends offers of employment, and manages candidate relationships through the hiring process to ensure a smooth transition of the candidate into their new role.
Essential Duties: (These duties represent a sample and may vary by position.)
- Provides support to the recruiters in posting positions and processing candidate files.
- Answers questions regarding eligibility, pay, and other pertinent information to job applicants.
- Processes and reviews employment applications to evaluate qualifications or eligibility of applicants.
- Schedules interviews for applicants and maintains pool of eligible applicants
- Assists with substitute trainings and maintaining training rosters.
- Works with other divisions of HR to support the needs of assigned schools.
- Measures and reports to management on the progress of hiring efficiency.
- Assists in maintaining the customer relationship by aiding in the investigation and resolution of customer specific issues.
- Reviews current policies and practices and makes recommendations with regard to enhancements and/or changes which would benefit the assigned schools.
- Ensures that consistent and fair HR practices are followed in compliance with federal, state, and local laws as well as CMS Board of Education policies.
- Provides complete and accurate information to candidates and employees on personnel policies and procedures.
- Monitors and updates vacancy and applicant status to ensure information is up to date and accurate.
- Provides responsive and courteous telephone and email support to internal and external customers.
- Collects and provides information as needed in order to support needs of the assigned schools.
- Participates in HR projects and on district committees as needed.
- Performs related duties as assigned.
Minimum
- Associate and 3 years of educational or HR experience; or an equivalent combination of training and experience
- Bachelors and 2 years of educational or HR experience
Knowledge / Skills / Abilities
- Knowledge and understanding of the components of the hiring and onboarding.
- Knowledge of the principles, policies and practices of Human Resources Administration.
- Knowledge of federal, state and local employment laws as well as CMS Board of Education policies.
- Knowledge of the public education work environment.
- Knowledge of applicant tracking systems.
- Ability to develop and recommend process improvements to increase effectiveness and efficiency.
- Demonstrated ability to maintain and analyze data and formulate reports.
- Excellent verbal and written communication skills.
- Exemplary customer service skills in response to schools, departments, and employees.
- Ability to build and maintain relationships across schools and departments and with diverse groups.
- Ability to plan, manage and prioritize work to meet deadlines.
- Ability to effectively perform tasks in Excel, Word and Access.
- Ability to maintain confidentiality in all circumstances.
- Ability to represent and be a contributing member of various committees.
