What are the responsibilities and job description for the Dispatcher, Security position at Charlotte-Mecklenburg Schools?
Non Instructional / Operations - Other
Job Number 4600307071
Start Date
Open Date 02 / 19 / 2025
Closing Date 03 / 07 / 2025
Summary : To receive incoming calls for emergency assistance and dispatch appropriate services as needed; to receive and dispatch calls for facility and equipment maintenance needs; to monitor night escort activities; to maintain a variety of records and reports; and to perform general clerical duties.
Essential Duties : (These duties represent a sample and may vary by position.)
- Receive and log emergency calls regarding power failure, elevator entrapment, intrusion alarms, fire or other emergency; determine nature, priority and location of emergency; dispatch appropriate school system personnel; call other agency emergency units as necessary and in accordance with established procedures.
- Locate and dispatch security or maintenance personnel by two-way radio and telephone as necessary; report emergencies to appropriate administrative and supervisory personnel in accordance with established operational policies.
- Coordinate field communications between field units and units of other agencies and organizations.
- Establish and maintain daily logs and records associated with maintenance calls for services; prepare work orders and route to appropriate department for action.
- Monitor alarm print outs; communicate irregularities to appropriate personnel; dispatch security patrol officer to area to investigate malfunction.
- Answer non-emergency calls for assistance; answer maintenance service emergencies during evenings, weekends and holidays.
- Operate a variety of telecommunications equipment including a multi-line telephone system, radio desk set and digital alarm receivers.
- Monitor and maintain log of key distribution of authorized security or maintenance personnel.
- Maintain records and files on transportation, security, warehouse, administrative and maintenance vehicles; collect and record data on new vehicles; obtain vehicle registrations as necessary.
- Provide information and assistance to the general public.
- Receive and distribute incoming calls to appropriate officers after hours.
- Monitor weather broadcasts and notify appropriate officials in the event of threatening weather conditions.
- Receive incoming phone messages and distribute to the appropriate parties.
- Work assorted duties as assigned. Duties will fall in line with same type of clerical work performed, but may be working in other areas that need assistance.
- Performs related duties as assigned.
Education and Experience :
Minimum
Desired
Licensing / Certification Requirements : N / A
of Jobs 1.00
Salary : From 20.70
Minimum Educational Requirements HS diploma
Term 12 Month
Additional Job Information
Knowledge / Skills / Abilities :
Physical Requirements :
Constant sitting; grasping / twisting; reaching; pushing / pulling and fingering / typing.
Occasional walking, standing; and bending / stooping.
Infrequent climbing / balance; crawling / kneeling, running, and lifting / carrying.
Job Attachment View Attachment
