What are the responsibilities and job description for the Charlottesville City is hiring: Library - FT Reference Support Staff Supervisor position at Charlottesville City?
Jefferson-Madison Regional Library is seeking candidates to be considered for the position of Support Staff Supervisor for the Central Library who are highly motivated and who support JMRL's Mission Statement to foster personal growth and life-long learning for all by connecting people with ideas, information, and each other.
The preferred starting salary for this position is $18.07 hourly ($37,585.60 annually). Starting offer is based on applicable education, experience and internal equity. This is a full-time, non-exempt position which provides excellent benefits including 13 paid holidays, plus paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City's retirement options, gym membership reimbursement, and continuing education / training opportunities.
Note : This job opportunity is advertised with a closing date of Continuous. If interested in being considered, an application should be submitted as soon as possible. Applications will be evaluated on a continuous basis. Interviews will be conducted as soon as possible during the recruitment with candidates who are best qualified. Applications may no longer be considered once a candidate to fill the position is identified. This job announcement will close when the position(s) have been filled and may close at any time.
This position performs paraprofessional and supervisory work in the Central Library's Reference Department, providing general reference services on the public services desk and overseeing the work of support staff. Work is performed under the limited direction of the Supervising Reference Librarian or Adult Programming and Reference Services Manager.
Duties may vary based on assigned branch :
- Provides general reference services to patrons at a public service desk.
- Supervises, coaches, trains, motivates, and evaluates the performance of staff and volunteers; interviews, selects, assigns work, and administers disciplinary action to subordinate employees in accordance with established personnel policy and procedures. Establishes professional standards for work quality, quantity, performance, and accountability.
- Assists in collection management, evaluating materials for condition, timeliness, usage, etc., making recommendations for items to be removed as needed.
- May manage and process interlibrary loans (ILL) for locations across JMRL. May maintain procedures manual and train ILL staff at other branches. Collects and reports monthly statistics.
- May plan, promote and conduct high quality library programming.
- Assists patrons using computers and other library technology and provides technology tutorials.
- Answers patrons’ questions and makes Readers Advisory recommendations.
- Oversees checking in and distribution of mail.
- Oversees processing and maintenance of periodicals and newspapers.
- Works a flexible schedule that includes days, evenings, and weekends.
- May fill in at multiple service desks as needed.
- May occasionally serve as department / branch manager in their absence or as needed.
- Responsible for appropriate use and maintenance of JMRL equipment, tools, and other resources, including work time.
- Regular and reliable attendance.
Other Duties :
Education and Experience : Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education.
Preferred :
Certifications / Licenses / Other Requirements :
KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS :
Reading :
Writing :
Math :
Communication Skills :
Independence and Decision-Making :
Technical Skills :
Fiscal Responsibilities :
Supervisory Responsibilities :
Other Characteristics :
Physical Demands :
Machines, Tools, Equipment, Software and Hardware :
Work Environment :
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Salary : $37,586
